Award

Voice of the customer for Trace - custom engineering

DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)

This public procurement record has 1 release in its history.

Award

20 May 2021 at 10:35

Summary of the contracting process

The Department of Health and Social Care (T&T) in the United Kingdom has completed a procurement process for a project titled "Voice of the customer for Trace - custom engineering", aimed at acquiring custom contact data sampling automation within the software package and information systems industry. This tender was conducted using a selective procurement method through a call-off from a framework agreement, with a contract value of £40,050. The procurement stage is now in the award phase, with the contract period commencing on 23 April 2021 and concluding on 31 May 2021. The tender period ended on 22 April 2021.

This procurement offers significant opportunities for businesses, particularly those skilled in software development and information systems, to engage and innovate in custom engineering solutions. Firms with experience in automated data management or similar services, especially those that focus on customer feedback and sampling automation, would be well-positioned to compete in such tenders. As the contracting authority is a reputable government department, successfully securing contracts like these can enhance a business's credibility and provide a stepping stone to further public sector opportunities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Voice of the customer for Trace - custom engineering

Notice Description

Custom contact data sampling automation

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/88882979-be62-4c67-a8d5-17ac53401c5e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£40,050 Under £100K
Lots Value
Not specified
Awards Value
£40,050 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20214 years ago
Submission Deadline
22 Apr 2021Expired
Future Notice Date
Not specified
Award Date
26 Apr 20214 years ago
Contract Period
22 Apr 2021 - 31 May 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

QUALTRICS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71-2021-05-20T11:35:48+01:00",
    "date": "2021-05-20T11:35:48+01:00",
    "ocid": "ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0193000D0O000000rwimUAA1",
        "title": "Voice of the customer for Trace - custom engineering",
        "description": "Custom contact data sampling automation",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SW1H 0EU"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 40050,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2021-04-22T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-04-23T00:00:00+01:00",
            "endDate": "2021-05-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-159684",
            "name": "Department of Health and Social Care (T&T)",
            "identifier": {
                "legalName": "Department of Health and Social Care (T&T)"
            },
            "address": {
                "streetAddress": "39 Victoria Street",
                "locality": "London",
                "postalCode": "SW1H 0EU",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Procurement Operations",
                "email": "procurement.operations@dhsc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-172199",
            "name": "Qualtrics LLC",
            "identifier": {
                "legalName": "Qualtrics LLC"
            },
            "address": {
                "streetAddress": "333 W River, Provo UT 84604"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-159684",
        "name": "Department of Health and Social Care (T&T)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71-1",
            "status": "active",
            "date": "2021-04-27T00:00:00+01:00",
            "datePublished": "2021-05-20T11:35:48+01:00",
            "value": {
                "amount": 40050,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-172199",
                    "name": "Qualtrics LLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-04-23T00:00:00+01:00",
                "endDate": "2021-05-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/88882979-be62-4c67-a8d5-17ac53401c5e",
                    "datePublished": "2021-05-20T11:35:48+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "Link",
                    "description": "#1631 Department of Health 210429-TA v.2_Redacted",
                    "url": "https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kXDl/svWpJDYIJ6QwMlWcR7PQ66wAtt6zc_qN0T15xaN7hSU"
                }
            ]
        }
    ]
}