Award

E-Learning Materials

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 1 release in its history.

Award

22 Apr 2025 at 10:55

Summary of the contracting process

The procurement process, managed by the Financial Ombudsman Service, involved a tender for "E-Learning Materials" aimed at developing compliance training for staff. This falls under the education and training services industry category. The contracting authority is based in London, UK. The tender utilised a selective procurement method, specifically a call-off from a framework agreement. The tender stage has been completed with the award announced on 22nd April 2025, following the tender end date on 13th March 2025. The contract began on 19th March 2025 and will continue until 18th April 2027. The total contract value is £50,972.

This tender provides significant opportunities for businesses specialising in e-learning and educational materials, particularly those capable of delivering services to large organisations. While the contract was awarded to Learning Pool Limited, a large-scale supplier, the suitability criteria indicated opportunities for small and medium enterprises (SMEs) to compete in similar future tenders. Companies in the education and training sector can leverage such contracts to establish or expand partnerships with public sector entities, paving the way for business growth and broader market presence.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

E-Learning Materials

Notice Description

Provision of e-learning materials for the inhouse development of compliance training for staff

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b70edf4f-6102-4d93-a09f-e1d8a06d3ee3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9b7c2776-57af-4cfa-81ec-d07bf4362838
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£50,972 Under £100K
Lots Value
Not specified
Awards Value
£50,971 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 202510 months ago
Submission Deadline
13 Mar 2025Expired
Future Notice Date
Not specified
Award Date
13 Mar 202511 months ago
Contract Period
19 Mar 2025 - 18 Apr 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
peter gamble
Contact Email
peter.gamble@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

LEARNING POOL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-b70edf4f-6102-4d93-a09f-e1d8a06d3ee3-2025-04-22T11:55:45+01:00",
    "date": "2025-04-22T11:55:45+01:00",
    "ocid": "ocds-b5fd17-b70edf4f-6102-4d93-a09f-e1d8a06d3ee3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_189933/1471405",
        "title": "E-Learning Materials",
        "description": "Provision of e-learning materials for the inhouse development of compliance training for staff",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "80000000",
            "description": "Education and training services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E14 9SR"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 50972,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-03-13T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-03-19T00:00:00Z",
            "endDate": "2027-04-18T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-112787",
            "name": "Financial Ombudsman Service",
            "identifier": {
                "legalName": "Financial Ombudsman Service"
            },
            "address": {
                "streetAddress": "Exchange Tower",
                "locality": "London",
                "postalCode": "E14 9SR",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "peter gamble",
                "email": "peter.gamble@financial-ombudsman.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-NI060102",
            "name": "Learning Pool Limited",
            "identifier": {
                "legalName": "Learning Pool Limited",
                "scheme": "GB-COH",
                "id": "NI060102"
            },
            "address": {
                "streetAddress": "The City Factory, 100 Patrick Street, Derry. Northern Ireland. BT48 7EL"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-112787",
        "name": "Financial Ombudsman Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-b70edf4f-6102-4d93-a09f-e1d8a06d3ee3-1",
            "status": "active",
            "date": "2025-03-13T00:00:00Z",
            "datePublished": "2025-04-22T11:55:45+01:00",
            "value": {
                "amount": 50971,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-NI060102",
                    "name": "Learning Pool Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-03-19T00:00:00Z",
                "endDate": "2027-04-18T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9b7c2776-57af-4cfa-81ec-d07bf4362838",
                    "datePublished": "2025-04-22T11:55:45+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}