Tender

Crisis Telephone Lines Training for Staff Supporting Children and Young People

HEALTH EDUCATION ENGLAND

This public procurement record has 1 release in its history.

Tender

12 Nov 2021 at 15:58

Tender Notice
Summary of the contracting process

The NHS Health Education England is initiating a tender titled "Crisis Telephone Lines Training for Staff Supporting Children and Young People." This procurement falls under the education and training services industry category and is set to take place in Leeds, England. The tender is currently active and is being conducted through an open procedure, which is suitable for businesses of all sizes. The deadline for submitting completed invitations to quote (ITQs) is 3rd December 2021 at 12:00 pm (midday), and the contract is expected to commence on 10th January 2022 and last for three months, concluding on 31st March 2022. The total budget allocated for this contract is £50,000, exclusive of VAT.

This tender presents significant opportunities for businesses, particularly those specialising in training and development in mental health services. Organisations with experience in delivering training programmes tailored for health professionals, especially in crisis management and communication with children and young people, will find this contract well-suited to their expertise. Additionally, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to bid, aligning with the contracting authority's interest in fostering diverse supplier participation. Businesses capable of starting training development promptly following the contract award will be particularly attractive to the buyer.

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Notice Information

Notice Title

Crisis Telephone Lines Training for Staff Supporting Children and Young People

Notice Description

NHS Health Education England (HEE - the Commissioner) are commencing a tender for Telephone Lines Training for Staff Supporting Children and Young People (CYP) Experiencing Mental Health Crisis. Health Education England is seeking to address the needs of NHS Crisis Mental Healthcare staff through CYP crisis telephone training, so they are equipped with the skills, knowledge, and confidence to be able to respond effectively to the particular needs of children and young people, and/or their parents and carers, presenting in crisis via the telephone. The purpose of this procurement exercise is to identify a suitable provider to develop and deliver foundation level training to improve staff confidence in handling distressing calls from CYP presenting in mental health crisis, or their parents/carers communicating on their behalf. This foundation level training should address anxieties of handling these types of calls and advise staff on how to utilise their existing skills and adapt according to the needs of the situation. The provider should embed the learning outcomes with high level specificity in the field of a mental health crisis or first responder taking urgent calls from children and young people and their parents/carers, within the scope of their current clinical practice. Furthermore demonstrate the planning, development, and subsequent quality assured delivery of a learning programme, and the ability to start development of the programme from as soon as the contract is awarded. The maximum financial envelope for the contract is PS50,000 exclusive VAT. The contract period will be for a duration of three (3) months. The deadline for submission of completed ITQ will be the 3rd December 2021 12:00pm (midday). Late submissions will not be accepted therefore, please submit in good time prior to the deadline date and time. All communications should be made via the messaging function on the e-Tendering portal during the tender exercise. The Contracting Authority requests that all communications are channelled through the e-portal system and not with the Contracting Authority itself other than as expressly permitted within this ITT. To express interest and access the Tender Documentation please use the link below and view opportunities: https://health-family.force.com/s/Welcome Should Bidders have any queries, or are having problems using the portal, they should contact the Helpdesk on: Phone: 0800 9956035 or E-mail: support-health@atamis.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b7652614-ce84-4c9f-a648-5df0feb17de8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f6248a47-c928-4916-83ec-bed4b9462352
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Nov 20214 years ago
Submission Deadline
3 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Jan 2022 - 31 Mar 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEALTH EDUCATION ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4PL
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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