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NEPO512 TRANSLATION AND INTERPRETING SERVICE LOT 4 FACE TO FACE (NATIONAL) INTERPRETING. Rank 3

Darlington Borough Council

This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 13:55

Award Notice
Summary of the contracting process

Darlington Borough Council procured face-to-face interpreting services for national use, covering spoken-language interpreting delivered in person. The requirement is classified as translation services and also includes interpretation services. Delivery is across the North East of England. The service supports the council’s communication with people who need in-person language assistance, rather than the supply of goods or construction work. This is a public-sector language services requirement suitable for providers with the operational ability to arrange and deliver face-to-face interpreters across the region. The procurement is identified as Lot 4 of the NEPO512 Translation and Interpreting Service framework, specifically the third-ranked position for this service category.

The procurement is complete and was awarded on 22 June 2026 to Language Empire Limited. It was a selective call-off from a framework agreement, rather than a standalone open tender. The tender submission deadline was 20 May 2026 at 12 noon. The awarded value is £60,000. The contract period runs from 1 July 2026 to 30 June 2028. The award covers the national face-to-face interpreting requirement delivered in the North East. Darlington Borough Council is the buyer. The procurement was suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Language Empire Limited holds the award as the selected supplier.

This award demonstrates established public-sector demand for face-to-face interpreting delivered across the North East through a framework call-off route. A credible competitor for a future requirement would need reliable access to qualified interpreters, the ability to cover multiple spoken languages and locations, and the systems to coordinate appointments and fulfil council bookings consistently. Regional delivery capacity matters because the service is provided in person rather than remotely. Suppliers should also be able to manage public-sector service standards, scheduling, safeguarding and reporting at framework scale. The opportunity was expressly suitable for SMEs and voluntary, community and social enterprises, so smaller specialist language providers with dependable local interpreter networks may be well placed.

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Notice Information

Notice Title

NEPO512 TRANSLATION AND INTERPRETING SERVICE LOT 4 FACE TO FACE (NATIONAL) INTERPRETING. Rank 3

Notice Description

LOT4 FACE TO FACE (NATIONAL) INTERPRETING SERVICE. RANK 3

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b773574e-6adc-457a-89c2-b2425e394deb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/816f0cea-848b-468b-b0c4-1c7e702adab0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jun 20263 months ago
Contract Period
1 Jul 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Darlington Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL1 5QT
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
TLC North East (England)
Local Authority
Darlington
Electoral Ward
Park East
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

Language Empire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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