Award

Pension Wise CRM

MONEY AND PENSIONS SERVICE

This public procurement record has 1 release in its history.

Award

18 Apr 2023 at 09:40

Summary of the contracting process

The Money and Pensions Service has awarded a contract for the provision of the Pension Wise CRM system to Zendesk, Inc. The procurement method used was selective, with a value of 12,402 GBP. The contract period will run from April 13, 2023, to October 12, 2023. The buying organisation is located in London, England, with a tender period end date of March 31, 2023.

This tender opportunity seeks to create business growth for service providers in the software and information systems industry. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract, which was awarded following a call-off from a framework agreement. The opportunity is ideal for businesses interested in providing CRM solutions within the specified contract period.

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Notice Title

Pension Wise CRM

Notice Description

Provision of Pension Wise CRM system

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5f0ed2a1-4404-4121-9c0d-82eca3df339a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£12,402 Under £100K
Lots Value
Not specified
Awards Value
£12,402 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Apr 20232 years ago
Submission Deadline
31 Mar 2023Expired
Future Notice Date
Not specified
Award Date
12 Apr 20232 years ago
Contract Period
12 Apr 2023 - 12 Oct 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MONEY AND PENSIONS SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1N 2TD
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified

Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

ZENDESK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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