Award

CivicaPay (Income Management) MidCall

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

03 Dec 2024 at 18:41

Award Notice
Summary of the contracting process

The London Borough of Hackney has completed the procurement process for the "CivicaPay (Income Management) MidCall" project. This contract involves providing a software solution to capture customer payment card information using the telephone keypad. The procurement falls under the industry category of software packages and information systems (CPV code 48000000) and is designated for delivery in England, United Kingdom. The process used a direct award method and moved into the award stage on 3 November 2024, with the contract period running from 25 November 2024 to 24 November 2026. The total contract value is set at £167,192, and key dates include the tender period ending on 31 October 2024 and the contract commencement on 25 November 2024.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those capable of delivering secure, efficient payment capture systems. Large-scale companies such as Civica UK Limited, which was awarded the contract, would be well-suited to compete in similar tenders given their capability to manage and implement comprehensive software systems across large public-sector projects. Although this particular tender was not designated as suitable for small or medium enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs), similar future opportunities may arise that match their capabilities, offering routes for business growth within the public procurement landscape.

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Notice Information

Notice Title

CivicaPay (Income Management) MidCall

Notice Description

Software solution to capture customer payment card information using the telephone keypad

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b85935b4-fa51-49df-bd78-7f93b5834b7d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6af244b1-a242-4624-a6b0-8a2e2f578ce3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£167,192 £100K-£500K
Lots Value
Not specified
Awards Value
£167,192 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Dec 20241 years ago
Submission Deadline
31 Oct 2024Expired
Future Notice Date
Not specified
Award Date
3 Nov 20241 years ago
Contract Period
25 Nov 2024 - 24 Nov 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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