Notice Information
Notice Title
Complaints Case Management
Notice Description
Complaints case management for managing the Council's corporate, Social Care, Local Government Social Care Ombudsman (LGSCO) and Housing Ombudsman complaints.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b895baac-ef94-4df2-bea6-0cad9594fcef
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/df905a54-87a6-4abf-bbb8-fe7718d541fb
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £98,500 Under £100K
- Lots Value
- Not specified
- Awards Value
- £98,500 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Apr 20232 years ago
- Submission Deadline
- 28 Feb 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 14 Mar 20232 years ago
- Contract Period
- 26 Mar 2023 - 26 Mar 2027 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WOLVERHAMPTON CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WOLVERHAMPTON
- Postcode
- WV1 1RL
- Post Town
- Wolverhampton
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG39 Wolverhampton
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Wolverhampton
- Electoral Ward
- St Peters
- Westminster Constituency
- Wolverhampton West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/df905a54-87a6-4abf-bbb8-fe7718d541fb
3rd April 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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