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Identity Transformation and Transition Readiness Contract

H M Revenue & Customs

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 13:52

Award Notice
Summary of the contracting process

HM Revenue and Customs procured specialist identity transformation readiness services for its Identity and Access Management Programme. The work covers readiness assessments, gap analysis, prioritisation, roadmap development and identifying quick-win opportunities across key identity workstreams. This is an information technology consultancy service, including transformation advice, software-related expertise and support. Delivery is across the United Kingdom. The requirement is relevant to consultancies and specialist technology providers with experience helping organisations prepare for major identity, access management or digital transformation programmes. The buyer is HM Revenue and Customs, the UK government department responsible for tax, payments and customs administration. The procurement was identified as suitable for small and medium-sized enterprises, making it relevant to both larger technology consultancies and capable specialist SMEs.

The procurement is complete and has been awarded following a selective call-off from a framework agreement. The tender deadline was 5 September 2026 at 14:00. HM Revenue and Customs awarded the contract to Condatis Group Limited on 4 September 2026 for £2,900,000. The contract period runs from 7 September 2026 to 31 March 2027. The awarded requirement covers the full identity transformation readiness scope rather than separate lots. The procurement was for services and used a framework call-off route, so competition was limited to eligible framework suppliers. The outcome shows the buyer selected a specialist provider for readiness assessment, gap analysis, prioritisation, roadmap creation and quick-win identification within its Identity and Access Management Programme.

This award is useful market evidence for suppliers targeting HM Revenue and Customs and similar public-sector identity programmes. A credible competitor would need practical identity and access management expertise, with the ability to assess organisational and technical readiness across several workstreams, identify gaps, prioritise remedial activity and turn findings into a deliverable roadmap. The requirement also favours providers able to identify and articulate quick wins alongside longer-term transformation activity, rather than offering only general IT consultancy. Suppliers should be able to operate across a UK-wide government environment and present a focused specialist team capable of producing structured assessments, recommendations and transition planning. The award to an SME demonstrates that a smaller specialist provider can satisfy this type of requirement through a framework route.

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Notice Information

Notice Title

Identity Transformation and Transition Readiness Contract

Notice Description

Provision of specialist Identity Transformation Readiness services to support HMRC's Identity and Access Management (IAM) Programme, including readiness assessments, gap analysis, prioritisation, roadmap development and identification of quick-win opportunities across key identity workstreams.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b8c94b09-0a18-4263-9d27-62bb9ddbe5fe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/74753629-28db-4fed-97a7-576f67cf2014
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,900,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,900,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Sep 20261 weeks ago
Contract Period
7 Sep 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

Condatis Group Limted

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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