Tender

User Experience Research Consultancy

CAPITALESOURCING

This public procurement record has 1 release in its history.

Tender

13 Nov 2020 at 15:34

Summary of the contracting process

The tender titled "User Experience Research Consultancy" is conducted by capitalEsourcing on behalf of the Royal Borough of Kensington and Chelsea. The procurement falls within the Research consultancy services industry category (CPV code: 73210000), located in London, with a tender period that concludes on 23rd November 2020. The contract, valued between £60,000 and £90,000, is classified as an open procedure and will commence on 7th December 2020, lasting until 5th April 2021. The initiative aims to enhance the Customer Access Strategy through expert User Experience Research.

This procurement presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in user experience and research consultancy. Businesses with expertise in customer engagement, service design, and usability testing would be particularly well-suited to compete, enabling them to contribute to the Royal Borough's strategic objectives while fostering their growth within the public sector.

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Notice Title

User Experience Research Consultancy

Notice Description

Seeking consultancy to undertake User Experience Research to support the Customer Access Strategy development work for Royal Borough of Kensington and Chelsea Additional information: Seeking an expert in delivery of User Experience Research to support the Customer Access Strategy for RBKC

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b906eb2f-6939-4e3d-b2c8-78af15a1fabd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/713c3731-82ba-4acf-8341-4dd0ec619ee5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Nov 20205 years ago
Submission Deadline
23 Nov 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Dec 2020 - 5 Apr 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CAPITALESOURCING
Contact Name
Not specified
Contact Email
commercialteam@rbkc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
KENSINGTON
Postcode
W8 7NX
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London

Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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