Award

Leisure App Replacement

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

30 Mar 2023 at 10:58

Award Notice
Summary of the contracting process

The Durham County Council has awarded a contract for the Leisure App Replacement project to Innovatise GmBH. The contract, valued at £237,325 GBP, falls under the services category with a tender end date of 24th March 2023. The negotiated procurement method was used, and the contract period is from 1st April 2023 to 31st March 2028. The project aims to develop a fully hosted and supported leisure-focused mobile app integrated with their Leisure Management System, XN Leisure, offering a native booking experience and compliance with GDPR and accessibility regulations.

This tender presents an opportunity for software development companies specialising in mobile app solutions aimed at leisure industries to showcase their expertise. The project requires a vendor capable of integration with existing systems, providing a user-friendly interface, marketing tools, and access control solutions. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations with experience in delivering customisable and compliant mobile applications are well-suited to compete for this contract and contribute to the leisure transformation project led by the Durham County Council.

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Notice Information

Notice Title

Leisure App Replacement

Notice Description

Leisure requires a mobile application to replace the current Thrive app. The current offer (Thrive App) is limited and doesn't provide a good enough experience. The app is currently supported by DCC and needs a substantial upgrade to the back-end systems to maintain functionality. This upgrade will have a considerable cost and resource impact. The current platform is dated and cannot offer a good enough customer experience to match the aspirations of the leisure transformation project. The existing app is managed and updated by DCC ICT colleagues, which can be slow and out of date. There are currently no integrations with the app as there is limited knowledge within DCC to do so. We require a fully hosted and supported leisure focussed mobile app. The app must be integrated with our current Leisure Management System (LMS) provider XN Leisure. The app should provide a native booking experience for all LMS sessions. The integration should include a single sign on. The app should also have communication and marketing tools built in. The app should be capable of working with our current and future access control provision to provide customers with a digital solution to allow access to facilities. The app must be fully customisable in terms of configuration and branding. Configuration and branding must be low code to enable in service development. The app must comply with GDPR and web accessibility regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4e82ff89-6ba2-4279-b4e7-ce0704988f94
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£237,325 £100K-£500K
Lots Value
Not specified
Awards Value
£237,325 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20232 years ago
Submission Deadline
24 Mar 2023Expired
Future Notice Date
Not specified
Award Date
29 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
MacKenzie Heath
Contact Email
mackenzie.heath@durham.gov.uk
Contact Phone
+44 3000264859

Buyer Location

Locality
DURHAM
Postcode
DH1 5UL
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

INNOVATISE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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