Notice Information
Notice Title
Telephony Support Services
Notice Description
***This is an award notice, not a call for competition*** UK Shared Business Services (UKSBS) had a requirement for the provision of telephony support services. This Call Off contract has been sourced under the Digital Workplace Solution Framework SBS / 19 / AB / WAB / 9411.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-b969034a-6494-4e93-ab7c-3b038a09e194
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/76bab031-abea-46ba-996d-7aaeecc4b0c3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £29,412 Under £100K
- Lots Value
- Not specified
- Awards Value
- £29,412 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Mar 20241 years ago
- Submission Deadline
- 16 Feb 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 19 Feb 20242 years ago
- Contract Period
- 1 Mar 2024 - 28 Feb 2025 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UK SHARED BUSINESS SERVICES LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SWINDON
- Postcode
- SN2 1UH
- Post Town
- Swindon
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK7 Gloucestershire and Wiltshire
- Small Region (ITL 3)
- TLK71 Swindon
- Delivery Location
- Not specified
-
- Local Authority
- Swindon
- Electoral Ward
- Rodbourne Cheney
- Westminster Constituency
- Swindon North
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/76bab031-abea-46ba-996d-7aaeecc4b0c3
18th March 2024 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-b969034a-6494-4e93-ab7c-3b038a09e194-2024-03-18T12:56:20Z",
"date": "2024-03-18T12:56:20Z",
"ocid": "ocds-b5fd17-b969034a-6494-4e93-ab7c-3b038a09e194",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "DDaT24022",
"title": "Telephony Support Services",
"description": "***This is an award notice, not a call for competition*** UK Shared Business Services (UKSBS) had a requirement for the provision of telephony support services. This Call Off contract has been sourced under the Digital Workplace Solution Framework SBS / 19 / AB / WAB / 9411.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "SN2 1FF"
}
]
}
],
"value": {
"amount": 29412.6,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2024-02-16T00:00:00Z"
},
"contractPeriod": {
"startDate": "2024-03-01T00:00:00Z",
"endDate": "2025-02-28T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
"name": "UK SHARED BUSINESS SERVICES LIMITED",
"identifier": {
"legalName": "UK SHARED BUSINESS SERVICES LIMITED",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/dXGP288m"
},
"address": {
"streetAddress": "Polaris House,North Star Avenue",
"locality": "SWINDON",
"postalCode": "SN21UH",
"countryName": "England"
},
"contactPoint": {
"name": "DDaTProcurement",
"email": "DDaTProcurement@uksbs.co.uk"
},
"details": {
"url": "http://www.uksbs.co.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-02174990",
"name": "Softcat plc",
"identifier": {
"legalName": "Softcat plc",
"scheme": "GB-COH",
"id": "02174990"
},
"address": {
"streetAddress": "Fieldhouse Lane Marlow Buckinghamshire SL7 1LW"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
"name": "UK SHARED BUSINESS SERVICES LIMITED"
},
"awards": [
{
"id": "ocds-b5fd17-b969034a-6494-4e93-ab7c-3b038a09e194-1",
"status": "active",
"date": "2024-02-19T00:00:00Z",
"datePublished": "2024-03-18T12:56:20Z",
"value": {
"amount": 29412.6,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-02174990",
"name": "Softcat plc"
}
],
"contractPeriod": {
"startDate": "2024-03-01T00:00:00Z",
"endDate": "2025-02-28T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/76bab031-abea-46ba-996d-7aaeecc4b0c3",
"datePublished": "2024-03-18T12:56:20Z",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "contractNotice",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a729aff9-337a-4e0c-8634-4fd9f655f691",
"format": "application/pdf"
}
]
}
]
}