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Provision of Pharmacy System Support

Nottingham University Hospitals NHS Trust

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 11:05

Award Notice
Summary of the contracting process

Nottingham University Hospitals NHS Trust procured services to support its pharmacy system. The requirement covers IT software support for the pharmacy software package used by the Trust, rather than the supply of medicines or general pharmacy operations. Delivery is associated with the Trust’s site on Edwards Lane in Nottingham and the wider East Midlands area. The buying organisation is Nottingham University Hospitals NHS Trust. This is a specialist healthcare technology support requirement, relevant to providers of pharmacy system maintenance, application support, technical assistance and related software services. The procurement is categorised as a service, with the main classification covering IT software packages and an additional classification covering software support services.

The procurement has been completed and awarded. Nottingham University Hospitals NHS Trust used a selective call-off from a framework agreement. The tender deadline was 4 January 2025 at 12:00 UTC, and the award was made on 5 January 2025. Optum Health Solutions (UK) Limited was selected for an awarded value of £601,603.42. The contract runs from 5 January 2025 to 31 March 2028. The recorded procurement value is also £601,603.42. The opportunity was assessed as unsuitable for small and medium-sized enterprises and for voluntary, community and social enterprises. The published information does not set out separate lots or detailed evaluation weightings.

This award demonstrates sustained NHS demand for specialist pharmacy system support in Nottingham and the East Midlands, at a scale suited to an established healthcare technology provider rather than a small generalist IT consultancy. A credible competitor for a comparable requirement would need practical expertise in supporting pharmacy software, maintaining service continuity and resolving technical issues in a clinical environment. Experience of working with NHS trusts, understanding healthcare operational requirements and providing dependable application support would strengthen a supplier’s position. Because the route was a framework call-off, relevant providers would also need access to an appropriate framework and the capacity to meet its terms, governance and service expectations. The successful supplier was recorded as an SME, despite the procurement being marked unsuitable for SMEs.

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Notice Information

Notice Title

Provision of Pharmacy System Support

Notice Description

Provision of Pharmacy System Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b9cbea03-ec5a-48ea-93f1-92a855e03323
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e3941b48-ac5b-4c01-8b16-3f9e6be166b4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48517000 - IT software package

72261000 - Software support services

Notice Value(s)

Tender Value
£601,603 £500K-£1M
Lots Value
Not specified
Awards Value
£601,603 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jan 20251 years ago
Contract Period
5 Jan 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Nottingham University Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG5 1PB
Postcode Area
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)
Local Authority
Nottingham
Electoral Ward
Sherwood
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

Optum Health Solutions (UK) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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