Tender

User needs assessment for improving use of Patient Experience Feedback

NHS ENGLAND

This public procurement record has 1 release in its history.

Tender

27 Sep 2021 at 16:39

Summary of the contracting process

NHS England is seeking proposals for a tender titled "User needs assessment for improving use of Patient Experience Feedback." This project falls under the services industry, specifically focusing on survey analysis services. The procurement process is currently at the tender stage, with submissions due by 12:00 on 11th October 2021. The contract is expected to commence on 27th October 2021 and conclude by 31st January 2022. The estimated budget for this assessment is £40,000 and should cater to service providers based in Leeds, England.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in survey analysis, healthcare consultancy, or market research. By understanding the qualitative patient experience feedback needs of healthcare providers, successful bidders can contribute significantly to enhancing patient services, ultimately fostering business growth in the healthcare sector.

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Notice Title

User needs assessment for improving use of Patient Experience Feedback

Notice Description

NHSE is looking for a Supplier for the provision of a user needs assessment to understand current practices, gaps and barriers that exist to healthcare providers collecting and understanding/analysing qualitative patient experience data. Findings will help inform a wider free text analysis national support strategy for providers to make better use of qualitative patient experience feedback. It is anticipated that the work will take no longer than 12 weeks and be completed by late January 2022. To apply for this opportunity please follow the link below - https://health-family.force.com/s/Welcome

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ba24c0c2-7c85-42f6-9885-e6fab005a4a5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa86e6b2-742c-4f8f-925c-381896f421d9
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

79300000 - Market and economic research; polling and statistics

79311300 - Survey analysis services

85100000 - Health services

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Sep 20214 years ago
Submission Deadline
11 Oct 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
26 Oct 2021 - 31 Jan 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Natalie Hailwood
Contact Email
natalie.hailwood@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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