AwardUpdate

MyMCA UK Maritime Services Portal Development

MCA - MARITIME AND COASTGUARD AGENCY

  • Contract Timeline

    Publication Date

    6th December 2023 16:07:16 PM

  • Contract Summary

    This procurement will enable the MCA to carry out a discovery and alpha exercise to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations carry out their business through the MyMCA Platform. To date, the concept of MyMCA has addressed the user needs for Seafarers and how they apply for their Certificate of Competency (CoC) as well as how Short Course Providers and MCA Approved doctors integrate with MyMCA as part of that process. This new work will explore how Ship Owners/Operators and Third-Party Ship/Personnel Management Organisations will carry out their business and may include processes such as survey booking/scheduling, viewing and managing ship/other certificates and online payment for services. During discovery work, detailed user research will be carried out to understand the pain points for customers (as well as internal users) as well as identifying manual process that can be brought online for the benefits of MCA and the customers. "As is" and "To Be" user journeys will be mapped to support iterative prototype developments which will be tested with users during the subsequent alpha phase. These journeys/prototypes will then be subject to GDS assessments before its rolled into the MyMCA platform during beta. Stage 1 of the DOS 5 process was concluded via CAS on the 25/08/23 therefore this project captures Stage 2 of the process to be undertaken via online e-procurement services.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1

    Publication Source

    Contracts Finder

    Procurement Stage

    AwardUpdate

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    72600000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    MCA - MARITIME AND COASTGUARD AGENCY

    Buyer Name

    MCA Procurement Team

    Buyer Email

    contracts@mcga.gov.uk

    Buyer Phone

    Buyer Address

    Spring Place, 105 Commercial Road

    Southampton

    SO15 1EG

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    CXPARTNERS LIMITED


Award

MyMCA UK Maritime Services Portal Development

MCA - MARITIME AND COASTGUARD AGENCY

  • Contract Timeline

    Publication Date

    6th December 2023 15:59:02 PM

  • Contract Summary

    This procurement will enable the MCA to carry out a discovery and alpha exercise to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations carry out their business through the MyMCA Platform. To date, the concept of MyMCA has addressed the user needs for Seafarers and how they apply for their Certificate of Competency (CoC) as well as how Short Course Providers and MCA Approved doctors integrate with MyMCA as part of that process. This new work will explore how Ship Owners/Operators and Third-Party Ship/Personnel Management Organisations will carry out their business and may include processes such as survey booking/scheduling, viewing and managing ship/other certificates and online payment for services. During discovery work, detailed user research will be carried out to understand the pain points for customers (as well as internal users) as well as identifying manual process that can be brought online for the benefits of MCA and the customers. "As is" and "To Be" user journeys will be mapped to support iterative prototype developments which will be tested with users during the subsequent alpha phase. These journeys/prototypes will then be subject to GDS assessments before its rolled into the MyMCA platform during beta. Stage 1 of the DOS 5 process was concluded via CAS on the 25/08/23 therefore this project captures Stage 2 of the process to be undertaken via online e-procurement services.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    72600000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    MCA - MARITIME AND COASTGUARD AGENCY

    Buyer Name

    MCA Procurement Team

    Buyer Email

    contracts@mcga.gov.uk

    Buyer Phone

    Buyer Address

    Spring Place, 105 Commercial Road

    Southampton

    SO15 1EG

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    CXPARTNERS LIMITED