Award

GSS24500 - Customer Support Advisor

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

15 Aug 2024 at 10:19

Summary of the contracting process

The recently concluded procurement process, conducted by UK Shared Business Services Limited, sought to secure the temporary provision of a Customer Support Advisor under the title "GSS24500 - Customer Support Advisor." This requirement was sourced via the Crown Commercial Services Framework RM6277 Non Clinical Staffing, within the industry category of supply services of personnel including temporary staff (CPV 79620000). The role is based in Swindon, England, with postal code SN2 1FL. The procurement stage is at the award stage, with the contract period starting on 12th August 2024 and ending on 15th July 2025. The total contract value is £35,984.19 GBP. The procurement method employed was selective, specifically a call-off from a framework agreement.

This tender provides significant opportunities for businesses specializing in temporary staffing and personnel supply services. The awarded contract, with a reasonable value and defined contract period, suggests a sustained demand for temporary support roles, ideal for companies adept in providing skilled personnel on a temporary basis. Small and medium-sized enterprises (SMEs) would be well-suited to compete in similar future tenders, given the suitability criteria noted in the procurement details. Additionally, firms with experience in handling UK public sector contracts could leverage such opportunities to strengthen their service portfolios and expand their market presence.

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Notice Title

GSS24500 - Customer Support Advisor

Notice Description

***This is an award notice, not a call for competition*** Requirement was sourced via Crown Commercial Services Framework RM6277 Non Clinical Staffing to provide UK Shared Business Services the temporary provision of a Customer Support Advisor.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bac5d2ec-f53c-4c10-b2bc-2e2b19b1261a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0d0a2b04-8a9b-4a9d-ace3-c1be546280c1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£35,984 Under £100K
Lots Value
Not specified
Awards Value
£35,984 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Aug 20241 years ago
Submission Deadline
24 Jul 2024Expired
Future Notice Date
Not specified
Award Date
8 Aug 20241 years ago
Contract Period
11 Aug 2024 - 15 Jul 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1UH
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HAYS SPECIALIST RECRUITMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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