Award

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD

WARWICKSHIRE POLICE

This public procurement record has 1 release in its history.

Award

25 Mar 2025 at 15:06

Summary of the contracting process

The Police & Crime Commissioner for Warwickshire, on behalf of Warwickshire Police, has awarded a contract for the provision of victim satisfaction surveys, public confidence surveys, and associated services. This contract entails conducting monthly surveys using shared data and additional public confidence and engagement surveys as necessary. The award stage of this procurement was completed recently, with key dates including the award date of 24th March 2025 and the contract period from 1st April 2025 to 31st March 2028. The location for delivery is in the West Midlands region, United Kingdom. The procurement was conducted via an open procedure under the Public Contracts Regulations 2015, below the threshold, and is classified under the survey services sector. The estimated contract value for the initial three-year term is £170,940, with potential extensions of up to two additional years.

This tender presents substantial opportunities for businesses specialising in market research and survey services. Particularly, companies experienced in victim satisfaction, public confidence, and engagement surveys can benefit from this contract by leveraging their expertise to meet the specific requirements of the Warwickshire Police. Small and medium-sized enterprises (SMEs) and voluntary, community, or social enterprises (VCSEs) are also encouraged to participate, as the suitability criteria indicate support for these entities. The awarded supplier, SMSR Ltd, is a well-established firm that might offer potential partnerships or subcontracting opportunities for businesses in related fields. This contract can help businesses grow by enhancing their portfolio and gaining a foothold in public sector contracts.

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Notice Title

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD

Notice Description

The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract for the provision for monthly victim satisfaction surveys through data shared plus public confidence and engagement surveys as required. The contract was a below threshold open procurement under the Public Contracts Regulations 2015. The contract is for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for the initial term is GBP PS170,940.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fdb93c96-82ec-49ab-9985-cd71b920ac20
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79311000 - Survey services

79311100 - Survey design services

79311200 - Survey conduction services

79311210 - Telephone survey services

79311300 - Survey analysis services

79320000 - Public-opinion polling services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
29 Nov 2024Expired
Future Notice Date
Not specified
Award Date
24 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICKSHIRE
Postcode
CV35 7QB
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Warwick
Electoral Ward
Warwick All Saints & Woodloes
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

SMSR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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