Tender

British Museum Ticketing System

THE TRUSTEES OF THE BRITISH MUSEUM

This public procurement record has 1 release in its history.

Tender

25 Jun 2021 at 11:35

Summary of the contracting process

The British Museum is seeking bids for a contract to implement a ticketing system aimed at enhancing customer service and maximising revenue potential. This procurement falls under the event services category (CPV code: 79952000) and is currently at the tender stage, with the submission deadline set for 30th July 2021. The contract is expected to commence on 30th November 2021 and will run until 1st December 2024. Interested suppliers must submit their proposals to The Trustees of The British Museum, located at Great Russell Street, London, WC1B 3DG, UK, using the open procurement method.

This opportunity presents significant growth potential for businesses that specialise in ticketing systems, customer service technology, and related event services. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the project is designed to enhance profit margins through diversified revenue streams, such as Gift Aid and cross-sales. Suppliers with innovative solutions that enhance customer experience and operational resilience will be well-positioned to compete effectively for this contract.

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Notice Title

British Museum Ticketing System

Notice Description

The British Museum seeks to award a contract to deliver a ticketing solution to support the rapidly changing needs of our customers and visitors, and to maximise revenue potential by securing the most cost-effective and fit-for-purpose system. The main goals driving the project are to: 1.Ensure business continuity by providing a robust, resilient, and reliable ticketing service 2.Increase profitability through a variety of means, such as enabling Gift Aid, improving donations functionality, and enable different types of cross-sales 3.Improve the customer experience to support the above, and to provide an excellent experience

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bc6e5b4e-04e4-4918-9199-306904a1ee83
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/75aa6b04-2d98-4fd9-ab51-11e4500688ba
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79952000 - Event services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20214 years ago
Submission Deadline
30 Jul 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Nov 2021 - 1 Dec 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE TRUSTEES OF THE BRITISH MUSEUM
Contact Name
Not specified
Contact Email
procurement@britishmuseum.org
Contact Phone
+4402073238264

Buyer Location

Locality
LONDON
Postcode
WC1B 3DG
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI London

Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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