Award

SMART CRM for Communications Directorate

HOME OFFICE

This public procurement record has 1 release in its history.

Award

11 Mar 2022 at 12:16

Summary of the contracting process

The procurement process involves the Home Office seeking a Self-contained cloud-based CRM platform under the title "SMART CRM for Communications Directorate". This contract, classified under IT services (CPV code 72000000), is valued at £764,436 and is located in London, postal code SW1P 4DF. The procurement method used is described as ‘Other’, and the contract period runs from 9 November 2021 to 8 November 2023. The award notice for this contract was published on 11 March 2022, with the tender process having concluded in November 2021.

This contract presents valuable growth opportunities for businesses skilled in IT services, particularly those specialising in software development and cloud-based solutions. Companies capable of providing consulting and technological support may find this an advantageous procurement to pursue, especially SMEs with innovative IT capabilities. As demonstrated by the award to Clearvision CM, firms that can deliver tailored CRM solutions to governmental organisations stand to compete effectively in this space.

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Notice Title

SMART CRM for Communications Directorate

Notice Description

Self-contained cloud-based CRM platform for managing, classifying and communicating with stakeholders, staff and applicants for Home Office services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bc7a2c27-9a5e-4918-ba10-1072abc68061
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/35bb3b51-9a42-4d5a-8b96-e32bd81a9e44
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£764,436 £500K-£1M
Lots Value
Not specified
Awards Value
£764,436 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20223 years ago
Submission Deadline
9 Nov 2021Expired
Future Notice Date
Not specified
Award Date
9 Nov 20214 years ago
Contract Period
9 Nov 2021 - 8 Nov 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CLEARVISION CM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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