Award

HMCTS ITSCM Tool Replacement

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

18 Nov 2024 at 11:35

Summary of the contracting process

The Ministry of Justice has awarded a contract to HaloITSM for the procurement of an IT Service Management (ITSM) tool under the project titled "HMCTS ITSCM Tool Replacement." This procurement, listed under the "Systems support services" industry category, will allow the Ministry to deliver, operate, and control IT services to its users efficiently. The contract covers multiple regions, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The procurement process used a selective method involving a call-off from a framework agreement. The tender process was completed with the award announced on 4th November 2024, and the contract period spans from 7th November 2024 to 6th November 2027 with a total contract value of £1,800,000.

This tender presents considerable growth opportunities for businesses specialising in IT systems support services, particularly SMEs, as highlighted by the suitability criteria. Companies that can provide robust ITSM solutions and have the capability to work on large-scale projects across diverse regions would find this contract beneficial. SMEs eager to expand their portfolio in the public sector IT services domain can particularly leverage this opportunity to establish a significant relationship with a high-profile government department such as the Ministry of Justice.

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Notice Title

HMCTS ITSCM Tool Replacement

Notice Description

The procurement of ITSM tool which provides an organisation with the ability to deliver, operate and control IT services to its users.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bea7e5c3-797a-4423-9900-b859cd4707e9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/773645b0-e77c-4c43-a68a-d4e7fbf05b5d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253200 - Systems support services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£1,800,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20241 years ago
Submission Deadline
15 Apr 2024Expired
Future Notice Date
Not specified
Award Date
4 Nov 20241 years ago
Contract Period
7 Nov 2024 - 6 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Not specified
Contact Email
ccmdtechnologyanddigital@justice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HALOITSM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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