Award

Supplier Relationship Management Software

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

02 Apr 2026 at 12:29

Summary of the contracting process

The Maritime and Coastguard Agency (MCA) has completed the procurement process for a Supplier Relationship Management Software to be implemented within UK Customer Maritime Services. This award stage contract is focused on services classified under software package and information systems (CPV code: 48000000). It involves a call-off from a framework agreement in a selective procurement method. The contract, valued at £51,506, will span from 27 March 2026 to 26 March 2029, covering multiple locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom.

This tender offers substantial growth opportunities for small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) with capabilities in software and information systems development. It is particularly suited for businesses able to deliver cloud-based stakeholder management systems and engage with government projects. The successful bidder, TRACTIVITY LIMITED, highlights the competitive nature and potential for gaining significant government contracts within this industry sector.

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Notice Title

Supplier Relationship Management Software

Notice Description

The implementation of a 3rd party managed cloud-based Stakeholder Relationship Management (SRM) System within UK Customer Maritime Services (UKCMS), with cloud access to MCA (Office of the Chief Executive) and wider government through license purchases.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-beeb2635-328f-494a-a1f7-34f3dae6a007
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5582b4a3-9fe0-4fb8-950f-5407c7629dcd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£51,506 Under £100K
Lots Value
Not specified
Awards Value
£51,506 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 2026Yesterday
Submission Deadline
18 Mar 2026Expired
Future Notice Date
Not specified
Award Date
27 Mar 20261 weeks ago
Contract Period
27 Mar 2026 - 26 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified

Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

TRACTIVITY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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