Award

Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System

NORTHUMBERLAND NATIONAL PARK AUTHORITY

This public procurement record has 1 release in its history.

Award

03 Mar 2017 at 17:45

Award Notice
Summary of the contracting process

The Northumberland National Park Authority has concluded a public procurement process for the "Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System." This tender, classified under the industry category of Point of Sale (POS) software and Customer Relationship Management software, was located in the North East of England. The procurement followed an open procedure, with the tender period ending on 23 January 2017, and the contract period running from 28 February 2017 to 31 January 2020. The total contract value was £93,537, with a minimum value of £58,220.

This completed tender presents significant opportunities for businesses specialising in software development, particularly those offering integrated EPOS and CRM solutions. Companies that are adept at providing services tailored for the tourism and hospitality sectors would be well-suited to compete in similar future procurements. The tender’s focus on operational systems for event booking and customer management highlights the growing need for technology solutions that enhance customer experience and operational efficiency in public sector services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System

Notice Description

In time for The Sill opening in summer 2017 the Northumberland National Park Authority (NNPA) needs to procure an operational EPOS system, a linked event booking system and an integrated CRM system.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c944f983-f1b6-49e4-9ef5-a16a74296fdb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48110000 - Point of sale (POS) software package

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£93,537 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20179 years ago
Submission Deadline
23 Jan 2017Expired
Future Notice Date
Not specified
Award Date
28 Feb 20179 years ago
Contract Period
28 Feb 2017 - 31 Jan 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHUMBERLAND NATIONAL PARK AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEXHAM
Postcode
NE46 1BS
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC42 Northumberland
Delivery Location
TLC North East (England)
Local Authority
Northumberland
Electoral Ward
Hexham East
Westminster Constituency
Hexham

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e-2017-03-03T17:45:04Z",
    "date": "2017-03-03T17:45:04Z",
    "ocid": "ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MT194390",
        "title": "Design, Fit-out and Service Contract for The Sill EPOS / Event Booking and CRM System",
        "description": "In time for The Sill opening in summer 2017 the Northumberland National Park Authority (NNPA) needs to procure an operational EPOS system, a linked event booking system and an integrated CRM system.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48110000",
            "description": "Point of sale (POS) software package"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "48445000",
                "description": "Customer Relation Management software package"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 58220,
            "currency": "GBP"
        },
        "value": {
            "amount": 93537,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2017-01-23T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2017-02-28T00:00:00Z",
            "endDate": "2020-01-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-9300",
            "name": "Northumberland National Park Authority",
            "identifier": {
                "legalName": "Northumberland National Park Authority"
            },
            "address": {
                "streetAddress": "Eastburn, South Park",
                "locality": "HEXHAM",
                "postalCode": "NE46 1BS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Hazel Fitzsimmons",
                "email": "hazel.fitzsimmons@nnpa.org.uk",
                "telephone": "+44 1434605555"
            },
            "details": {
                "url": "http://www.northumberlandnationalpark.org.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-48834",
            "name": "Access Uk Ltd",
            "identifier": {
                "legalName": "Access Uk Ltd"
            },
            "address": {
                "streetAddress": "Garden Court,, Main Street, Lockington"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-9300",
        "name": "Northumberland National Park Authority"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-bf561f42-0111-4d6b-bc69-1ee07d47c48e-1",
            "status": "active",
            "date": "2017-02-28T00:00:00Z",
            "datePublished": "2017-03-03T17:45:04Z",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-48834",
                    "name": "Access Uk Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2017-02-28T00:00:00Z",
                "endDate": "2020-01-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c944f983-f1b6-49e4-9ef5-a16a74296fdb",
                    "datePublished": "2017-03-03T17:45:04Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
                    "url": "http://www.mytenders.org/search/show/search_view.aspx?ID=MAR139671"
                }
            ]
        }
    ]
}