Award

UK SBS IT17360 Complaint and Work Management SystemSupport contract

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

07 Sep 2017 at 08:43

Summary of the contracting process

The procurement process involves the UK Shared Business Services Limited, which has issued a tender titled "UK SBS IT17360 Complaint and Work Management System Support contract." This contract is classified under software support services and is aimed at providing support for workflow and complaints management software. The procurement method used is selective, specifically a call-off from a framework agreement. The contract period commenced on 11th August 2017 and runs until 10th February 2018, following a tender deadline that ended on 10th August 2017. Deliveries are to be made across various locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents a valuable opportunity for businesses specialising in software support services, particularly small and medium-sized enterprises (SMEs) that can provide efficient and effective solutions for workflow and complaints management. Companies that possess the capability to engage in tailored support services can leverage this contract to expand their market presence and foster business growth within both the public and private sectors.

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Notice Title

UK SBS IT17360 Complaint and Work Management SystemSupport contract

Notice Description

Support for workflow / complaints management software.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bfbe69ed-b55a-4ba3-a530-eea7fb0d7057
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/be45aefe-a2f1-41ad-a8f0-00b8d300e424
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£38,250 Under £100K
Lots Value
Not specified
Awards Value
£38,250 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20178 years ago
Submission Deadline
10 Aug 2017Expired
Future Notice Date
Not specified
Award Date
9 Aug 20178 years ago
Contract Period
10 Aug 2017 - 10 Feb 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTER APPLICATION SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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