Award

Minimum standards for patients and carers on an NHS waiting list.

NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

23 Apr 2026 at 10:10

Award Notice
Summary of the contracting process

The NHS Midlands & Lancashire Commissioning Support Unit has completed a public procurement process for a project entitled "Minimum standards for patients and carers on an NHS waiting list". This initiative falls under the services category, specifically project management consultancy services (CPV 72224000), with the awarded contract worth £93,441. The procurement method adopted was selective, involving a call-off from a framework agreement. Although the procurement stage indicated is "award", the consulting firm Ipsos Ltd has been appointed as the supplier. The project will be underway in England, starting on 1st October 2025 and concluding on 31st January 2026. The tender process wrapped up on 22nd September 2025, and the award was finalised on 26th September 2025.

This contract offers promising growth opportunities particularly for SMEs, given the project's detailed focus on patient and carer engagement within the NHS framework. Businesses excelling in qualitative data analysis, patient management, and health service consultancy would find this project suitable, given its requirements for conducting interviews, thematic analysis, and delivering insights reports. Ipsos Ltd, a proficient SME, identified as the supplier, sets an example of the type of organisation that is well-equipped to handle such contracts. Firms specialising in healthcare consultancy and project management have scope to expand their operations by engaging in similar tenders, developing strategic treatments, while potentially strengthening their track record in the healthcare procurement sector.

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Notice Information

Notice Title

Minimum standards for patients and carers on an NHS waiting list.

Notice Description

Conduct activities for the engagement (Phase 1) of the 'Minimum standards for patients and carers on an NHS waiting list' project. These include: liaising with the Strategy Unit and the client (NHS England); managing recruitment of patients and carers (including young people and their parents) who have been on/ are currently on an NHS waiting list against agreed sampling criteria; scheduling all interviews; conducting approx. 55 of 125 interviews; providing weekly updates on recruitment, scheduling and interview progress (and flagging any risks); holding a fieldwork team briefing for topic guide orientation and analysis sessions; transcribing audio recordings of interviews; conducting thematic analysis of all interview transcripts (conducted by the SU and Ipsos); providing a written insights report of findings from interviews with patients and carers (including young people and their parents).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bfe87335-99ca-4632-baa0-25349eb1e651
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/876502b1-85a8-4db3-b4aa-8d802419a5ce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72224000 - Project management consultancy services

Notice Value(s)

Tender Value
£93,441 Under £100K
Lots Value
Not specified
Awards Value
£93,441 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Apr 20262 days ago
Submission Deadline
22 Sep 2025Expired
Future Notice Date
Not specified
Award Date
25 Sep 20257 months ago
Contract Period
30 Sep 2025 - 31 Jan 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST1 2QB
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Stoke-on-Trent
Electoral Ward
Birches Head & Northwood
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

IPSOS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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