Award

DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract

DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)

This public procurement record has 2 releases in its history.

Award

25 Apr 2023 at 22:47

Award Notice
Award

29 Sep 2022 at 09:25

Award Notice
Summary of the contracting process

The Department of Health and Social Care (DHSC) has awarded a contract for Intranet Hosting & Technical Support under the GCloud12 Call-Off Contract with DXW. The contract, valued at £227,622, falls under the IT services category. The procurement method used was selective, involving a call-off from a framework agreement. The contract period runs from October 20, 2022, to October 19, 2024, with the tender period ending on August 23, 2022. This opportunity is suitable for small and medium-sized enterprises (SMEs) and would be of interest to businesses in the consulting, software development, and internet support sectors. The contract was awarded on September 27, 2022.

This procurement process by the DHSC presents a growth opportunity for businesses in the IT services sector, particularly those involved in consulting, software development, and internet support. SMEs, in particular, can find this tender appealing due to its selective procurement method and the clear timeline provided for the contract period. The specified contract requirements highlight the need for user profiling workshops, content design support, research sessions, and delivery management. Businesses that can offer tailored solutions and exceptional technical support are well-suited to compete for this contract, aimed at enhancing the HR intranet user experience for DHSC staff.

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Notice Information

Notice Title

DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract

Notice Description

DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract with DXW. Update 27 March 2023: The potential cost of the total lifetime of the contract has now been updated to PS227,622 and the scope of this contract will now include additional deliverables; specifically: - a user profiling workshop with external content design support - a round of user research to profile and understand the needs of DHSC staff within their HR intranet use - running content workshops with HR and Digital teams to look at content auditing, best practice in terms of attachments/downloads and broader content strategy; the exact number to be determined once the user profile work has been completed - implementation of changes designed using the user research sessions alongside production of any new intranet pages, move content around, adjust structure, taxonomies & website structure - running a second, shorter round of user research process to validate any changes made and to assess if the Buyer and Supplier have met their objectives to improving user access to HR content on the DHSC intranet. - the Supplier will also allocate a designated project manager to provide delivery support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-bfec32f0-ec67-4c22-87e1-72725fb13c0b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3fa45269-23b8-4cb9-8a8d-4bdbe8b73100
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£227,622 £100K-£500K
Lots Value
Not specified
Awards Value
£216,086 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Apr 20232 years ago
Submission Deadline
23 Aug 2022Expired
Future Notice Date
Not specified
Award Date
26 Sep 20223 years ago
Contract Period
19 Oct 2022 - 19 Oct 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WESTMINSTER
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DXW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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