Award

ServiceNow Implementation Partner

NHS DIGITAL

This public procurement record has 2 releases in its history.

Award

08 Jul 2021 at 08:01

Award Notice
Award

23 Jun 2021 at 14:13

Award Notice
Summary of the contracting process

The NHS Digital has concluded the procurement process for a contract titled "ServiceNow Implementation Partner," aimed at securing a strategic implementation partner for its IT service desk tool, ServiceNow. This project falls under the IT services sector, specifically consulting and software development. The contract spanned from 7 June 2021 until 6 June 2023, with a total value of £10 million. The procurement was conducted as a selective method through a call-off contract from the Technology Services 2 framework (RM3804), and the procurement stage is marked as complete.

This tender presents significant opportunities for businesses in the IT services sector, particularly those that specialise in consulting, software development, and IT support. Larger firms with capabilities in implementing sophisticated service management solutions like ServiceNow will be well-positioned to compete for similar future contracts. Companies looking to expand their portfolio in public sector contracts should consider engaging with the NHS Digital, given its strategic focus and substantial budget allocation for IT enhancements.

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Notice Information

Notice Title

ServiceNow Implementation Partner

Notice Description

Contract for a strategic implementation partner for NHS Digital's ServiceNow IT service desk tool. Call-off contract from Technology Services 2 framework (RM3804)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c02bb2cc-70c3-41fe-a3f2-509ac8bc5ece
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e636d16-4882-4cd5-9fa8-4dbf286ac399
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£10,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20214 years ago
Submission Deadline
5 Jan 2021Expired
Future Notice Date
Not specified
Award Date
21 Jun 20214 years ago
Contract Period
6 Jun 2021 - 6 Jun 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
NHS Digital
Contact Email
nhsdcommercial@nhs.net
Contact Phone
0300 303 5678

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

COGNIZANT WORLDWIDE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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