Award

User Research Recruitment Agency

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

13 Jun 2019 at 11:27

Summary of the contracting process

H M Revenue & Customs is seeking a User Research Recruitment Agency through a selective procurement method, having initiated the contract on 6th June 2019. This award process is completed, with a total contract value of £716,000 lasting until 5th June 2021. The procurement focused on research services, specifically targeting organisations in the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. Key dates include the end of the tender period on 17th April 2019.

This contract presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in recruitment and user research services, particularly those with experience in engaging diverse user groups. Businesses equipped to respond effectively to user research demands and those capable of operating across various geographic locations are encouraged to consider future tenders of this nature that may arise from HMRC's long-term strategy of making tax digital.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

User Research Recruitment Agency

Notice Description

HMRC require a recruitment agency to recruit users for regular research activities. User recruitment is a core part of user-research and forms part of HMRC's long-term strategy of making tax digital.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c05047de-bbd2-48b5-9473-1b0b76e81b0f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd495939-77d8-4993-81cc-4352d7a70652
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73110000 - Research services

Notice Value(s)

Tender Value
£716,000 £500K-£1M
Lots Value
Not specified
Awards Value
£716,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jun 20196 years ago
Submission Deadline
17 Apr 2019Expired
Future Notice Date
Not specified
Award Date
4 Jun 20196 years ago
Contract Period
5 Jun 2019 - 5 Jun 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M60 9LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHERN VOICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c05047de-bbd2-48b5-9473-1b0b76e81b0f-2019-06-13T12:27:48+01:00",
    "date": "2019-06-13T12:27:48+01:00",
    "ocid": "ocds-b5fd17-c05047de-bbd2-48b5-9473-1b0b76e81b0f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CW20894",
        "title": "User Research Recruitment Agency",
        "description": "HMRC require a recruitment agency to recruit users for regular research activities. User recruitment is a core part of user-research and forms part of HMRC's long-term strategy of making tax digital.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "73110000",
            "description": "Research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 716000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a dynamic purchasing system",
        "tenderPeriod": {
            "endDate": "2019-04-17T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-06-06T00:00:00+01:00",
            "endDate": "2021-06-05T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-D25",
            "name": "H M Revenue & Customs",
            "identifier": {
                "legalName": "H M Revenue & Customs",
                "scheme": "GB-GOR",
                "id": "D25"
            },
            "address": {
                "streetAddress": "Ralli Quays, Salford",
                "locality": "Manchester",
                "postalCode": "M60 9LA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Arron Egan",
                "email": "arron.egan@hmrc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04995602",
            "name": "NORTHERN VOICES LIMITED",
            "identifier": {
                "legalName": "NORTHERN VOICES LIMITED",
                "scheme": "GB-COH",
                "id": "04995602"
            },
            "address": {
                "streetAddress": "87-89 Chapel Street MANCHESTER M3 5DF GB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-D25",
        "name": "H M Revenue & Customs"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c05047de-bbd2-48b5-9473-1b0b76e81b0f-1",
            "status": "active",
            "date": "2019-06-05T00:00:00+01:00",
            "datePublished": "2019-06-13T12:27:48+01:00",
            "value": {
                "amount": 716000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04995602",
                    "name": "NORTHERN VOICES LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-06-06T00:00:00+01:00",
                "endDate": "2021-06-05T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fd495939-77d8-4993-81cc-4352d7a70652",
                    "datePublished": "2019-06-13T12:27:48+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "description": "Redacted contract",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/475022e9-0fa8-4121-82f3-563ff59c6c1a",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}