Award

Out of Hours Call Handling

PARADIGM HOUSING GROUP

This public procurement record has 1 release in its history.

Award

07 Oct 2019 at 14:18

Summary of the contracting process

Paradigm Housing Group is seeking contracts in the public procurement sector through their completed tender titled "Out of Hours Call Handling". This contract falls under the industry category of telephone switchboard services (CPV Code: 64214200) and is situated in the South East region of the United Kingdom. The procurement method employed was an open procedure, with the tender period having ended on 9 September 2019. The awarded contract, valued at £100,000, commenced on 1 October 2019 and runs until 30 September 2024.

This tender presents substantial opportunities for growth, especially for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that provide call handling or related services. Companies equipped to manage out-of-hours communication needs would be ideal competitors in future similar procurement efforts, as the contracting authority values accessible and responsive service provision in this area.

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Notice Title

Out of Hours Call Handling

Notice Description

Contract Award Notice for Out of Hours Call Handling Service

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c06a8682-e3fe-43b1-b178-ed81176ffc8d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/76d5a94d-deff-4c97-b185-02ba442bdf83
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64214200 - Telephone switchboard services

Notice Value(s)

Tender Value
£6,178 Under £100K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20196 years ago
Submission Deadline
9 Sep 2019Expired
Future Notice Date
Not specified
Award Date
5 Sep 20196 years ago
Contract Period
30 Sep 2019 - 30 Sep 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PARADIGM HOUSING GROUP
Contact Name
CAROLINE STURMAN
Contact Email
caroline.sturman@paradigmhousing.co.uk
Contact Phone
Not specified

Buyer Location

Locality
HIGH WYCOMBE
Postcode
HP10 0DF
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLJ South East (England)

Local Authority
Buckinghamshire
Electoral Ward
The Wooburns, Bourne End and Hedsor
Westminster Constituency
Beaconsfield

Supplier Information

Number of Suppliers
1
Supplier Name

SPS DOORGUARD

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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