Tender

Tender for the Provision of Digital Telehealth Care System

HALTON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

30 Jan 2023 at 16:26

Tender Notice
Summary of the contracting process

The Halton Borough Council is procuring a replacement digital Telehealthcare system, with the current contract expiring in April 2023. This procurement falls under the IT services category with a value of £430,000. The open tender process will close on March 1, 2023. The contract period is set to start on June 1, 2023, and end on May 31, 2026. The Council is located in Widnes, United Kingdom, and seeks to connect various assistive technology and telehealth devices to a unified platform for reporting and response.

This tender by the Halton Borough Council presents an opportunity for businesses in the IT services sector, particularly those offering consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs) are encouraged to participate. Businesses aiming to provide innovative digital solutions for telecare, telehealth, and assistive technology devices should consider competing in this open procedure procurement process.

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Notice Information

Notice Title

Tender for the Provision of Digital Telehealth Care System

Notice Description

Halton Borough Council wishes to procure a replacement electronic Telehealthcare alarm monitoring, and lone working system. The current Tunstall solution delivers a telecare alarm and response service to over approx. 2300 customers and receives over 176,255 alarm calls a year responding to 4565 alarms each year by a manned dispatch team. The current contract with Tunstall expires in April 2023 and the Council wishes to procure a replacement digital solution. An additional driver for the change is to align any system with the scheduled switch over of the national telecommunications infrastructure from analogue (PSTN) to digital (IP) telephone services by 2025. More recently the service has begun to implement Assistive Technology (AT) and Telehealth solutions into Customers Care Plans. Most of the AT operates utilising digital ready IP. The AT equipment includes home monitoring-based solutions consisting of consumer led Internet of Things (IOT) sensors and GPS tracking devices. The Council are actively promoting how technology products in the consumer tech market can help residents to have a positive impact on their life, such as reducing social isolation and enabling them to retain independence in their own homes. The Council wishes to receive and send information and alerts from telecare, telehealth, and AT devices. Ideally, these could be connected to a single reporting and response platform.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1d9ce69-1bec-497b-b6dc-f562b3b6ec71
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1cecf7a2-6d1d-436b-91d4-3ac24ce38d67
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£430,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20233 years ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2023 - 31 May 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HALTON BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WIDNES
Postcode
WA8 7EA
Post Town
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
Halton
Electoral Ward
Central & West Bank
Westminster Constituency
Widnes and Halewood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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