Award

WCC - Customer Service Accreditation

WARWICKSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

09 Dec 2016 at 16:11

Award Notice
Summary of the contracting process

The procurement process involves Warwickshire County Council, which is seeking services related to customer service accreditation. The contract, titled "WCC - Customer Service Accreditation," is classified under internal audit services within the services sector. The procurement stage is in the award phase, and the contract has been awarded to SGS United Kingdom for a total amount of £19,250. The contract period commenced on 9th December 2016 and is set to conclude on 31st March 2020. The procurement method used falls under 'Other -', with the tender period having ended on 2nd December 2016.

This tender presents valuable opportunities for businesses specializing in internal audit services and quality assurance. Companies with expertise in customer service accreditation and surveillance audits are well-suited to compete, particularly those that can demonstrate a robust understanding of the standards required for re-certification audits. Engaging with this contract can be advantageous for firms looking to enhance their capabilities in providing strategic audit services to governmental bodies or similar organisations.

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Notice Information

Notice Title

WCC - Customer Service Accreditation

Notice Description

A re certification audit of our CSE standard and 2 follow up surveillance audits.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c1f7f598-1399-4ca3-9902-42acb8405585
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ec2dacfc-7d94-4b34-a566-cc23cdcede48
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212200 - Internal audit services

Notice Value(s)

Tender Value
£19,250 Under £100K
Lots Value
Not specified
Awards Value
£19,250 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Dec 20169 years ago
Submission Deadline
2 Dec 2016Expired
Future Notice Date
Not specified
Award Date
2 Dec 20169 years ago
Contract Period
9 Dec 2016 - 31 Mar 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICK
Postcode
CV34 4RL
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

SGS UNITED KINGDOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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