Award

PHE - ICT - DoH SC 119 NPFS (vodafone) telephony services for NHS England Call Centres

PUBLIC HEALTH ENGLAND

This public procurement record has 1 release in its history.

Award

10 Sep 2020 at 11:33

Award Notice
Summary of the contracting process

The Public Health England has successfully awarded a contract for the provision of telephony services to Vodafone Ltd, amounting to £2,500,000. This procurement, classified under the CPV code for installation services of line telephony equipment and also related to call centre services, took place within the context of a selective procurement method via a call-off from a framework agreement. The contract period commenced on 27th February 2020 and is set to conclude on 28th February 2021. The tender was published on 10th September 2020.

This contract represents a significant opportunity for businesses in the telecommunications and call centre service sectors. Companies capable of providing related services such as system installations, maintenance, and support for large scale call centre operations may benefit greatly. With the emphasis on telephony solutions, businesses that specialise in technology integration and customer support systems are particularly well-positioned to explore future procurement opportunities with Public Health England and similar organisations.

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Notice Information

Notice Title

PHE - ICT - DoH SC 119 NPFS (vodafone) telephony services for NHS England Call Centres

Notice Description

Extension to PHE's existing contract for the supply of services for call centres

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c2123aaf-2028-4b68-81d3-fba68a1e4bd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4e589217-d87a-41b5-b3e7-071947f02ded
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

51340000 - Installation services of line telephony equipment

79512000 - Call centre

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20205 years ago
Submission Deadline
19 Feb 2020Expired
Future Notice Date
Not specified
Award Date
17 Feb 20206 years ago
Contract Period
27 Feb 2020 - 28 Feb 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PUBLIC HEALTH ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW9 5EQ
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI71 Barnet
Delivery Location
Not specified
Local Authority
Barnet
Electoral Ward
Colindale South
Westminster Constituency
Hendon

Supplier Information

Number of Suppliers
1
Supplier Name

VODAFONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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