Notice Information
Notice Title
Telephony and Contact Centre ITT
Notice Description
Replace existing telephony system with a telephony and Omni-Channel Contact Centre solution
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c251f2c6-cc8d-4ae3-b3e5-3c807bd1b4f3
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/241190a6-12ae-4e84-831a-632c4c20305e
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32524000 - Telecommunications system
Notice Value(s)
- Tender Value
- £65,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Oct 20205 years ago
- Submission Deadline
- 12 Nov 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Nov 2020 - 30 Nov 2023 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CASTLES AND COASTS
- Contact Name
- David Poulton
- Contact Email
- david.poulton@castlesandcoasts.co.uk
- Contact Phone
- +44 7435811821
Buyer Location
- Locality
- CARLISLE
- Postcode
- CA3 8SY
- Post Town
- Carlisle
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD1 Cumbria
- Small Region (ITL 3)
- TLD13 Cumberland
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Cumberland
- Electoral Ward
- Castle
- Westminster Constituency
- Carlisle
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/241190a6-12ae-4e84-831a-632c4c20305e
15th October 2020 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-c251f2c6-cc8d-4ae3-b3e5-3c807bd1b4f3-2020-10-15T13:38:18+01:00",
"date": "2020-10-15T13:38:18+01:00",
"ocid": "ocds-b5fd17-c251f2c6-cc8d-4ae3-b3e5-3c807bd1b4f3",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "CHP001-DN504836-67670583",
"title": "Telephony and Contact Centre ITT",
"description": "Replace existing telephony system with a telephony and Omni-Channel Contact Centre solution",
"datePublished": "2020-10-15T13:38:18+01:00",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "32524000",
"description": "Telecommunications system"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "North West",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 65000,
"currency": "GBP"
},
"procurementMethodDetails": "Other -",
"tenderPeriod": {
"endDate": "2020-11-12T10:00:00Z"
},
"contractPeriod": {
"startDate": "2020-11-30T00:00:00Z",
"endDate": "2023-11-30T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services",
"documents": [
{
"id": "1",
"documentType": "tenderNotice",
"description": "Opportunity notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/241190a6-12ae-4e84-831a-632c4c20305e",
"datePublished": "2020-10-15T13:38:18+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "tenderNotice",
"description": "Advert",
"url": "https://procontract.due-north.com/Advert?advertId=545d0c12-dd0e-eb11-8105-005056b64545"
}
]
},
"parties": [
{
"id": "GB-CFS-153337",
"name": "Castles and Coasts",
"identifier": {
"legalName": "Castles and Coasts"
},
"address": {
"streetAddress": "3 Castle Street",
"locality": "Carlisle",
"postalCode": "CA3 8SY",
"countryName": "England"
},
"contactPoint": {
"name": "David Poulton",
"email": "david.poulton@castlesandcoasts.co.uk",
"telephone": "+44 7435811821"
},
"details": {
"url": "http://www.castlesandcoasts.co.uk"
},
"roles": [
"buyer"
]
}
],
"buyer": {
"id": "GB-CFS-153337",
"name": "Castles and Coasts"
}
}