Tender

CONTRACT FOR ECONOMIC AND HOUSING GROWTH CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM

GATESHEAD COUNCIL

This public procurement record has 1 release in its history.

Tender

07 Mar 2018 at 09:43

Tender Notice
Summary of the contracting process

The Gateshead Council is currently seeking submissions for a contract titled "Contract for Economic and Housing Growth Customer Relationship Management System." The procurement process falls under the 'services' category, specifically focusing on Customer Relationship Management software packages. The tender is open under an open procedure method and will conclude on 19th March 2018. The contract period is expected to commence on 1st June 2018 and run until 1st March 2023, with a total estimated value of £85,000. Interested parties can find the full specification of requirements by registering at www.nepo.org.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) with expertise in CRM solutions, particularly those focusing on service delivery within local government contexts. Businesses that can demonstrate innovative approaches to customer relationship management are encouraged to apply, as the council aims to improve its monitoring and reporting of business interventions in the economic development sector. Companies looking to expand their operational reach in public sector projects will find this contract appealing.

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Notice Information

Notice Title

CONTRACT FOR ECONOMIC AND HOUSING GROWTH CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM

Notice Description

The Economic Development Unit has a requirement for a Customer Relationship Management (CRM) system to monitor and report against all business interventions. Please go to www.nepo.org, register your interest and then download the documents for a full specification of requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c304e80f-2156-42d5-bd9e-65585cf4529c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fa5c794b-4e29-431d-b51e-53b7fbca45bc
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£85,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Mar 20187 years ago
Submission Deadline
19 Mar 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2018 - 1 Mar 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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