Award

eCase - Case Management System

THE BRITISH BROADCASTING CORPORATION (BBC)

This public procurement record has 1 release in its history.

Award

29 May 2026 at 12:43

Summary of the contracting process

The British Broadcasting Corporation (BBC) has concluded the procurement process for an "eCase - Case Management System" aimed at providing a cloud-based correspondence case management service. This contract falls under the category of software package and information systems and is specific to the services industry. The procurement, executed through a selective method as a call-off from a framework agreement, involves the delivery of services in London, United Kingdom. The contract was awarded on 27th March 2026 and will continue until 26th March 2029. Key functions of the system include managing correspondence, Freedom of Information requests, Environmental Information Regulations, and other related operations. The contract was awarded to Fivium Limited, valued at £144,032, with the overall tender value being estimated at £181,232.

This procurement presents substantial growth opportunities for businesses specialising in software and information systems, particularly small and medium-sized enterprises (SMEs). Companies proficient in cloud-based solutions and case management systems can leverage this tender as a pathway to break into or expand within the public sector. Given the nature of this procurement being a managed service, those offering innovative solutions in digital transformation and data management are well-suited to engage in similar future opportunities within the London area and beyond. Businesses seeking to partner with high-profile organisations such as the BBC can benefit by positioning themselves as adept at handling complex case management needs in compliance with regulatory standards.

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How relevant is this notice?

Notice Title

eCase - Case Management System

Notice Description

Provision of a cloud based correspondence case management service to support the processing of correspondence, Freedom of Information, Environmental Information Regulations, Parliamentary Questions, DIB reporting, DSAR processing and complaints. GCA G Cloud Framework award

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e8872485-a755-4836-aff0-e2421a2519a0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£181,232 £100K-£500K
Lots Value
Not specified
Awards Value
£144,032 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20266 days ago
Submission Deadline
26 Mar 2026Expired
Future Notice Date
Not specified
Award Date
27 Mar 20262 months ago
Contract Period
27 Mar 2026 - 26 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE BRITISH BROADCASTING CORPORATION (BBC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1A 1AA
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FIVIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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