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EA Restore Rivers Hosting & Support Contract 2026/27

DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS

This public procurement record has 1 release in its history.

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26 Oct 2026 at 08:47

Award Notice
Summary of the contracting process

The Environment Agency (part of Defra) is buying hosting and support for its Restore Rivers service. This is an information technology services contract, covering continued operation and support of the service rather than a wider river restoration works programme. The buyer is Defra, and the service is associated with the Environment Agency. The procurement lists delivery locations in the United Kingdom and internationally, including Europe, the Channel Islands and the Isle of Man. The requirement is for suppliers able to provide dependable hosting and ongoing technical support for a public-sector digital service.

The procurement is complete and Civica UK Limited was selected. The award date was 1 October 2026, and the contract runs from 1 October 2026 to 30 September 2029. The awarded contract value is £129,904.80. The requirement was let through a call-off from a framework agreement, using a selective process. The tender deadline was 30 September 2026 at 12:00. No lots are identified. The opportunity was marked as suitable for small and medium-sized enterprises, but not for voluntary, community and social enterprises. The published information does not describe a separate scoring or evaluation formula, so the basis on which competing framework suppliers were compared is not stated here.

For technology suppliers, this award shows demand from Defra for a multi-year hosting and support service for the Environment Agency’s Restore Rivers system. A credible competitor for a future requirement of this kind would need to demonstrate secure, reliable hosting and the ability to provide responsive technical support throughout the service lifecycle. Experience maintaining public-sector or similarly operational digital services would help show that the supplier can sustain availability and resolve issues without disrupting users. Suppliers should also be able to deliver through an appropriate framework call-off route, since that was the route used for this purchase. The scale is a focused support and hosting contract rather than a large transformation programme, making it relevant to capable small and medium-sized technology businesses as well as larger providers.

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Notice Information

Notice Title

EA Restore Rivers Hosting & Support Contract 2026/27

Notice Description

EA Restore River Support and Hosting contract 2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3af3f95-efac-48a6-ab30-f4172bbb1cab
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c34678f7-f904-4b53-b2f9-3833c27af7d8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£129,904 £100K-£500K
Lots Value
Not specified
Awards Value
£129,904 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20263 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW19 3EB
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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