Award

Provision of 111 Call Handling and Clinical Advisors (Lot 1)

NHS NORTH WEST LONDON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

Award

16 Jan 2023 at 08:11

Award

16 Jan 2023 at 08:10

Summary of the contracting process

The NHS North West London Integrated Care Board has awarded a contract for the provision of 111 Call Handling and Clinical Advisors (Lot 1) to the London Ambulance Service NHS Trust. The procurement process involved an open procedure from June to July 2022, with a contract value of £72,907,178. The contract period is from November 17, 2022, to November 16, 2025. This procurement falls under the main procurement category of health services and additional classification for provision of services to the community.

This awarded tender for the provision of NHS 111 services offers growth opportunities for businesses in the health services sector, especially those specializing in urgent care and clinical services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSE) are also considered suitable for participation. The location for service delivery is primarily in North West London, United Kingdom, presenting a regional business opportunity for interested providers.

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Notice Title

Provision of 111 Call Handling and Clinical Advisors (Lot 1)

Notice Description

NHS North West London Integrated Care Board (NHS NWL ICB) wanted to commission NHS 111 integrated urgent care services and clinical assessment services (CAS). NHS NWL ICB was looking for a collaborative provider response to deliver this service that will contribute and support an emergent London Regional 111 / IUC Provider Network. The collaborative provider/s would deliver an efficient Regional 111 call networking/ clinical response model. Following an Early Engagement Notice issued in May 2022, an Open Procedure was run from June to July 2022. The Procurement was divided into two lots: * Lot 1: NHS 111 London Regional Call Handling and Clinical Advisors Delivering Services to NWL Patients; and * Lot 2: Clinical Assessment Service (CAS) for NWL Patients. Following tender submissions and the evaluation thereof, it was recommended that the contract for Lot 1 be awarded to London Ambulance Service NHS Trust.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3b77577-d9d8-4b80-880e-eac1bf3451a6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/06b88e78-4ef3-4ca5-881b-d1512719878c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services


CPV Codes

75200000 - Provision of services to the community

85100000 - Health services

Notice Value(s)

Tender Value
£72,907,178 £10M-£100M
Lots Value
Not specified
Awards Value
£72,907,178 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20233 years ago
Submission Deadline
16 Nov 2022Expired
Future Notice Date
Not specified
Award Date
9 Dec 20223 years ago
Contract Period
17 Nov 2022 - 16 Nov 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS NORTH WEST LONDON INTEGRATED CARE BOARD
Contact Name
NHS North West London Contracts Team
Contact Email
nhsnwl.contracting@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Post Town
North West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

LONDON AMBULANCE SERVICES NHS TRUST (LAS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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