Award

EA Correspondence Case Management System

ENVIRONMENT AGENCY

This public procurement record has 1 release in its history.

Award

12 Feb 2025 at 17:44

Summary of the contracting process

The Environment Agency has completed the procurement process for the provision of an "EA Correspondence Case Management System" under a selective procurement method, specifically a call-off from a framework agreement. The contract, valued at £712,631, spans across multiple regions including British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. This IT software package, classified under the CPV code 48517000, is intended to manage various types of correspondence such as Freedom of Information requests, Environmental Information Regulations, complaints and commendations, general enquiries, and more. The contract commenced on 11th November 2024 and will run until 10th November 2027, with key dates including a tender period end on 10th November 2024 and the award date on 11th November 2024.

This tender presents substantial growth opportunities for businesses specialising in IT software packages, particularly those offering Software as a Service (SaaS) solutions. The project’s scope indicates potential for recurring revenue streams and long-term engagement with the Environment Agency, making it an excellent fit for SMEs and VCSEs looking to expand their client base and portfolio in the public sector. In addition to providing eCase+ Internet Subscription software, the contract includes training components, opening avenues for businesses involved in training services to partake. Fivium LTD, already identified as the supplier for this contract, embodies the kind of expertise and specialisation needed to thrive in this opportunity.

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Notice Title

EA Correspondence Case Management System

Notice Description

Provision of eCase+ Internet Subscription (eCase plus) Software as a Service including but not limited to the following case types: - Freedom of Information (FOI) - Environmental Information Regulations (EIR) - Complaints and Commendations - General Enquiries - MP and Executive Correspondents - With the addition of train, the trainer training for the different case types including Superuser training.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c3cabca5-6f34-4af3-801a-5eac40a4831f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4c55f939-743f-4890-86fb-17453f9682e5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£712,631 £500K-£1M
Lots Value
Not specified
Awards Value
£712,631 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20251 years ago
Submission Deadline
10 Nov 2024Expired
Future Notice Date
Not specified
Award Date
11 Nov 20241 years ago
Contract Period
11 Nov 2024 - 10 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ENVIRONMENT AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5AH
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified

Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

FIVIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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