Award

Independent Health Complaints Advocacy Service

LONDON BOROUGH OF ENFIELD

This public procurement record has 1 release in its history.

Award

03 Oct 2022 at 13:37

Award Notice
Summary of the contracting process

The London Borough of Enfield has awarded a contract for the provision of an Independent Health Complaints Advocacy Service. The contract falls under the Health and social work services category with a total value of £81,649.34. The procurement method used was an open procedure, and the contract period is from 1st April 2021 to 31st October 2022. Voiceability was the successful supplier, and the procurement stage was the award, dated 1st February 2021.

This public procurement contract presents an opportunity for businesses in the health and social work services sector, particularly those offering advocacy services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations may find this contract suitable for competing. The focus of the service is on helping individuals navigate the NHS complaints process, offering them support and guidance throughout the process.

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Notice Information

Notice Title

Independent Health Complaints Advocacy Service

Notice Description

The Independent Health Care Advocacy Service (IHCAS), is a free to use service helping people to use the NHS complaints process which covers all NHS funded treatment and service provision including: - * Information about how to complain including who to complain to * Details and explanation on the complaints process and options at each stage of the process * Signposting people to other organisations who can help them if the Independent Health Complaints Advocacy Service can't * Providing people with an information pack to help them make a complaint themselves * Providing people with an advocate to support them if they need more help

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4142c5d-2106-4baf-a503-9b3dea95b2b6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/96f21144-e3c0-4b36-9caf-4e401c7cb0a3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£81,649 Under £100K
Lots Value
Not specified
Awards Value
£81,649 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20223 years ago
Submission Deadline
12 Jan 2021Expired
Future Notice Date
Not specified
Award Date
1 Feb 20215 years ago
Contract Period
31 Mar 2021 - 31 Oct 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF ENFIELD
Contact Name
Iain Hart
Contact Email
iain.hart@enfield.gov.uk
Contact Phone
+44 2083794270

Buyer Location

Locality
ENFIELD
Postcode
EN1 3XL
Post Town
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
Not specified
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

VOICEABILITY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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