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Out of Hours Call Handling Service - Soft Market Engagement (SME)

Description: Metropolitan Housing Trust Ltd (MHT) is conducting a Soft Market Engagement (SME) exercise to obtain supplier feedback on the future provision of an Out of Hours Call Handling Service. This engagement will help inform the service specification, commercial approach and procurement strategy. This is not a call for competition and no contract will be awarded as a result of this exercise. Suppliers are invited to review the attached documents and submit a response by 17 September 2026 For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Call-centre./392485989N To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/392485989N

Summary: Metropolitan Housing Trust Limited is planning an out-of-hours call handling service for its housing operations. The requirement falls within call-centre services (CPV 79512000) and is intended to provide call handling outside normal operating hours. Delivery is described as covering the United Kingdom. The planned service will be shaped through supplier input, with feedback intended to help MHT develop the service specification, commercial approach and procurement strategy. This is therefore relevant to contact-centre operators, outsourced customer-service providers and specialist telephone response businesses that can support housing-related out-of-hours communications. Suppliers with experience designing or delivering continuous, evening, overnight or weekend call-handling services should be able to understand the requirement and contribute practical market insight before any future procurement is launched.

For the Provision of Civil Engineering and Construction Works

Description: LondonEnergy Ltd (LEL) requires access to suitably qualified, competent and experienced contractors to undertake a range of civil engineering and associated construction works across its operational sites and facilities. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Works-for-complete-or-part-construction-and-civil-engineering-work./F26VCC2M25 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/F26VCC2M25

Summary: LondonEnergy Ltd is seeking contractors for civil engineering and associated construction works across its operational sites and facilities in London. The requirement covers complete or partial construction and civil engineering work, including a range of works rather than one defined project. It is categorised as construction works, with CPV 45200000. The buyer is LondonEnergy Ltd, which operates from EcoPark in London. This opportunity is suited to businesses that provide civil engineering, construction and related site works and can support requirements across multiple operational locations. Contractors should review the technical requirements and scope before deciding whether their services and delivery capacity match the requirement.

For the Provision of Surfacing Works

Description: For the provision to join Dynamic Marker membership fir surfacing works at LondonEnergy's 8 Sites

Summary: LondonEnergy Ltd is seeking contractors for resurfacing and associated surfacing works across eight of its sites in London. The requirement is for businesses to join a Dynamic Marker membership arrangement for surfacing works, providing a route for LondonEnergy to obtain these works from suitable members. This is a works contract rather than a supply or consultancy opportunity. The primary classification is resurfacing works (CPV 45233251). Delivery is across LondonEnergy’s sites in London, including its EcoPark location in Advent Way, London N18 3AG. Businesses should therefore be able to deliver site-based surfacing works across multiple London locations and engage with LondonEnergy’s membership arrangement.

For the Provision of Surfacing Works

Description: For the provision to join Dynamic Marker membership fir surfacing works at LondonEnergy's 8 Sites

Summary: LondonEnergy Ltd is seeking suppliers for resurfacing and related civil engineering works through a Dynamic Market covering eight LondonEnergy sites. The requirement is for contractors to join the market and undertake surfacing works when required, rather than for a single separately described construction project. The main work category is road and surface resurfacing, with the procurement classified under CPV 45233251. Delivery is at sites in Outer London – East and North East. This opportunity is relevant to civil engineering and highways contractors with the practical ability to carry out resurfacing works across multiple operational sites in the London area. The buying organisation is LondonEnergy Ltd, based in London.

RA359950 - EV Charger Supply and Install

Description: Please provide a quotation for the supply and installation of 8 EV charger units/Pedestals across two of our sites: - Hawley Road Transport Yard car park - (3 dual pedestals + 1 single pedestal) - The EcoPark Energy Centre, reception car park - (4 dual pedestals) Including removal of existing equipment If you have any further questions please email lewis.atkinson@londonenergyltd.com * To see full spec and to respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/83NX2G7ZX9 If you experience any technical difficulties from accessing the above url, then please contact the Delta eSourcing Helpdesk on call 0800 923 9236 or email helpdesk@delta-esourcing.com. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA359950. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA359950 as the (read more...)

Summary: LondonEnergy Ltd is seeking the supply and installation of eight electric vehicle charger units or pedestals across two sites. The required arrangement comprises three dual chargers and one single charger at the Hawley Road Transport Yard car park, and four dual chargers at the EcoPark Energy Centre reception car park. The work includes removing the existing equipment before installing the replacement charging infrastructure. The procurement is primarily for goods, with associated installation and removal works. Delivery is associated with the Hawley Road Transport Yard and EcoPark Energy Centre in London, with the EcoPark site at Advent Way, London N18 3AG. The requirement is therefore aimed at suppliers of electric vehicle charging equipment that can also provide site installation and equipment removal.

RA359924 - Dynamic Market - Surfacing Works

Description: LondonEnergy Ltd (LEL) is establishing a Dynamic Market for the provision of surfacing, resurfacing and associated highways/civils works across LEL sites and other locations for which LEL is responsible. Please apply via Delta eSourciing Platform using access code 86S9883S36. Please email Lewis.atkinson@londonenergyltd.com if you have any questions. The Dynamic Market is intended to provide LEL with access to suitably qualified, experienced and competent contractors capable of delivering surfacing works on an as-required basis. Individual requirements will be competed or awarded through the Dynamic Market in accordance with the applicable procurement documents and award procedures. The scope of works may include, but is not limited to: Asphalt and tarmac surfacing and resurfacing; Roadway, access road, yard and car park surfacing; Removal and replacement of existing surfacing; Surface repairs, patching (read more...)

Summary: LondonEnergy Ltd is establishing a Dynamic Market for surfacing, resurfacing and associated highways and civil engineering works. The requirement covers its sites and other locations for which LondonEnergy is responsible, including locations in London and across the United Kingdom. Work may include asphalt and tarmac surfacing; roads, access roads, yards and car parks; removal, replacement, repairs, patching and pothole treatment; planing and surface preparation; kerbs, edgings, channels, footways, pedestrian areas, concrete and drainage-related works; road markings; excavation reinstatement; sub-base and base layers; temporary surfacing; emergency repairs; and related minor civils work. Requirements may range from reactive repairs to planned resurfacing projects of varying size and complexity.

Surveying & Claims Management Services

Description: Surveying and Claims Management services for insured and non-insured repairs including appointment, management and payment of contractors. The estimated contract value can be broken down approximately as follows and is based on : 1. 20% claims management fees and actual spend under this procurement. Fees can vary dependent on volume and value of claims. 2. 80% is insured amounts claimed from the insurer for claims that are covered by insurance and contractor payments for non-insured claims which go to third party contractors Case volumes and estimated contract value is based on current case volumes and spend. This can vary over the contract term as noted in tender documents. Estimated gross historic costs (estimated contract value) relate to 2022-2026. For more information about this opportunity, please visit the eSourcing (read more...)

Summary: Metropolitan Housing Trust Ltd is procuring surveying and claims management services for insured and non-insured housing repairs. The work covers arranging appointments, managing cases and paying contractors, including payments to third-party contractors for non-insured repairs and handling claims with insurers for insured repairs. The requirement combines building surveying with insurance claims adjustment and management. Services will support the Trust’s repair and claims activity in London. The procurement is for services rather than construction works directly, but suppliers will need to coordinate contractors involved in repair cases. The scope is therefore suited to organisations providing property surveying, repair claims administration, contractor management or related insurance claims services.

Turbine Hall Fire Detection and Suppression System

Description: The contractor shall provide a complete engineered fire detection and suppression system, including all labour, materials, plant, access equipment, design services, testing equipment, certification and documentation necessary to deliver a fully operational system. The protected scope comprises four individual turbine areas within the Turbine Hall. For tendering purposes, each turbine shall be assumed to have an approximate protected area of 15 m2, giving an indicative total protected turbine area of approximately 60 m2. Tenderers shall verify all dimensions, access constraints, hazard locations and coverage requirements during the site survey and shall base the final design on confirmed site measurements and risk assessment. * Site surveys and risk assessment of the Turbine Hall and protected turbine assets. * Design of the fire detection, alarm interface and suppression system. * (read more...)

Summary: LONDONENERGY LTD is procuring a complete engineered fire detection and suppression system for four turbine areas within a Turbine Hall in London. The work covers site surveys, fire-risk assessment, system design, supply and installation of detectors, alarm interfaces, suppression equipment, pipework, nozzles, cylinders, pumps, valves, cabling, containment, signage and ancillary equipment. The contractor must integrate the system with existing fire alarm, turbine control, shutdown, ventilation, building management, security and remote-monitoring systems where required. The scope also includes factory and site acceptance testing, commissioning, functional performance testing, certification, operating and maintenance manuals, as-built drawings, cause-and-effect documentation, training, warranty support and proposals for inspection, testing and maintenance. The procurement is for fire suppression and related detection works, classified under CPV 35111500.

Turbine Hall Fire Detection and Suppression System

Description: The contractor shall provide a complete engineered fire detection and suppression system, including all labour, materials, plant, access equipment, design services, testing equipment, certification and documentation necessary to deliver a fully operational system. The protected scope comprises four individual turbine areas within the Turbine Hall. For tendering purposes, each turbine shall be assumed to have an approximate protected area of 15 m2, giving an indicative total protected turbine area of approximately 60 m2. Tenderers shall verify all dimensions, access constraints, hazard locations and coverage requirements during the site survey and shall base the final design on confirmed site measurements and risk assessment. * Site surveys and risk assessment of the Turbine Hall and protected turbine assets. * Design of the fire detection, alarm interface and suppression system. * (read more...)

Summary: LONDONENERGY LTD is procuring a complete engineered fire detection and suppression system for four turbine areas within a Turbine Hall in London. The work covers site surveys, fire-risk assessment, system design, supply and installation of detectors, alarm interfaces, suppression equipment, pipework, nozzles, cylinders, pumps, valves, cabling, containment, signage and ancillary equipment. The contractor must integrate the system with existing fire alarm, turbine control, shutdown, ventilation, building management, security and remote-monitoring systems where required. The scope also includes factory and site acceptance testing, commissioning, functional performance testing, certification, operating and maintenance manuals, as-built drawings, cause-and-effect documentation, training, warranty support and proposals for inspection, testing and maintenance. The procurement is for fire suppression and related detection works, classified under CPV 35111500.

Occupational Health Services

Description: Occupational health and related services for employees

Summary: Metropolitan Housing Trust Limited intends to procure occupational health and related services for its employees. The requirement is a company health service, covering the provision of occupational health support to the organisation’s workforce. The procurement is for services rather than goods or construction works. Delivery will support employees of the housing trust, whose address is in London. The requirement is arranged as a single lot and is being developed by the trust as the buying organisation. Suppliers whose core business is occupational health provision, employee health support or related workplace health services should find the subject matter relevant. The procurement is above the applicable threshold and is intended to establish a service covering the trust’s employee occupational health needs.