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Library Kiosk Refresh & Support

Bath and North East Somerset Council

This public procurement record has 1 release in its history.

Award

10 Sep 2026 at 16:05

Award Notice
Summary of the contracting process

Bath and North East Somerset Council procured a library kiosk refresh and support service for public libraries in England. The requirement covers the supply of self-service library kiosks, card payment hardware, and annual support and maintenance. It is primarily a library technology and information-systems service, including associated software and equipment. The council is the buying organisation, based in Bath, and the delivery location is England. The requirement combines physical kiosk and payment infrastructure with ongoing technical support, maintenance and service continuity. It is suitable for small and medium-sized enterprises and voluntary, community and social enterprises, indicating that the council considered participation by smaller and mission-led organisations appropriate for this type of technology service.

This procurement has been completed and awarded following a direct award. The tender deadline was 1 June 2026 at 23:59, and the contract was awarded to Bibliotheca Ltd on 6 June 2026. The awarded value is £56,120, with an estimated procurement value of £60,432 and a stated minimum value of £56,120. The contract runs from 29 June 2026 to 28 June 2031. Bibliotheca Ltd is the sole recorded supplier. The published requirement was for services covering kiosks, card payment hardware, annual support and maintenance. The recorded procurement route was a direct award rather than a competitive open or selective tender.

For suppliers that did not win, this award demonstrates sustained public-sector demand for integrated library self-service technology rather than a one-off equipment sale. A credible competitor for a future requirement would need to supply reliable library kiosks, compatible card payment hardware and the software or systems needed to operate them together. It would also need to provide dependable annual support and maintenance across a multi-year service, with sufficient technical capacity to keep public-facing equipment available and resolve faults. Experience of library environments, self-service workflows, payment security and support for council services would strengthen a supplier’s position. The opportunity is relevant to technology providers, systems integrators and specialist maintenance partners, including smaller organisations able to deliver the full service or a defined part of it.

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Notice Information

Notice Title

Library Kiosk Refresh & Support

Notice Description

Provision of kiosks and card payment hardware, as well as annual support and maintenance

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c45b5bab-eb60-432e-92e6-8088563a558a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa1d3d5e-b003-4942-b8b4-226ce8f0e656
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£60,432 Under £100K
Lots Value
Not specified
Awards Value
£56,120 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Sep 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Jun 20263 months ago
Contract Period
29 Jun 2026 - 28 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bath and North East Somerset Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BS1 5AW
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

Bibliotheca Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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