Award

Mystery Shopping - ORR Accessible Travel Policy

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

21 Feb 2020 at 10:28

Summary of the contracting process

The OFFICE OF RAIL AND ROAD initiated a tender titled "Mystery Shopping - ORR Accessible Travel Policy" focusing on transport services, specifically aimed at enhancing accessibility compliance. This contract, valued at £45,240, has recently been awarded, with the contract period running from 19th February 2020 to 30th April 2020. It was procured through a direct method, specifically a single tender action, and the tender period concluded on 17th February 2020.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) specialising in transport services, particularly those with expertise in accessibility assessments and passenger information. Businesses that can effectively support compliance checks and offer insights into client experience at various stations will be well-positioned to compete. The focus on improving accessibility can further inspire innovations in service delivery, thus fostering growth in this sector.

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Notice Title

Mystery Shopping - ORR Accessible Travel Policy

Notice Description

Mystery Shopping at stations to inform ORR baseline compliance checks for accessibility, passenger information and delay compensation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4a21dcb-06fa-4d2a-aded-b853efacd2c4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2b20e603-5023-41b8-8338-662dd0495c48
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60000000 - Transport services (excl. Waste transport)

Notice Value(s)

Tender Value
£45,240 Under £100K
Lots Value
Not specified
Awards Value
£45,240 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20206 years ago
Submission Deadline
17 Feb 2020Expired
Future Notice Date
Not specified
Award Date
19 Feb 20206 years ago
Contract Period
19 Feb 2020 - 30 Apr 2020 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Roger Tedder
Contact Email
roger.tedder@orr.gov.uk
Contact Phone
02072823838

Buyer Location

Locality
LONDON
Postcode
E14 6QZ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Lansbury
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

RESEARCH INSTITUTE FOR DISABLED CONSUMERS

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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