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Service Review and Diagnostics

London Borough of Merton

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 09:13

Award Notice
Summary of the contracting process

The London Borough of Merton commissioned a service review and diagnostic assessment covering several key support service areas. The purpose is to help the Council understand those services and position itself to deliver its objectives during the next four-year budget cycle. This is a professional analysis and advisory services requirement, rather than a supply, construction or operational delivery contract. The work is to be delivered in England for the London Borough of Merton, whose civic centre is in Morden. The procurement is categorised as services and concerns analysis services. It is suitable for small and medium-sized enterprises, making it relevant to specialist consultancies and advisory firms with experience reviewing public-sector support functions and translating findings into practical organisational or financial planning decisions.

This procurement has been completed and awarded following a direct award procedure. The contract was awarded to Human Engine Limited on 24 July 2026 for £130,000 including the stated GBP currency. The awarded contract period runs from 1 August 2026 to 30 November 2026. The tender period ended at 12:00 on 17 July 2026. The requirement was evaluated through the direct-award route rather than an open competition, and the award is recorded as active. Human Engine Limited is the sole named supplier. The requirement covers one service package, with no separate lot awards identified. The procurement’s stated basis is the supplier’s delivery of a review and diagnostic overview of key support service areas for the Council’s forthcoming four-year budget cycle.

For suppliers that did not win this procurement, the award demonstrates a defined market for short, focused public-sector service reviews and diagnostics. A credible competitor for a future requirement of this kind would need to assess several support service areas systematically, identify operational or strategic issues, and produce an overview that senior council decision-makers can use in planning and budget-cycle preparation. Relevant strengths would include public-sector consulting, service performance analysis, organisational diagnostics, evidence-based recommendations and the ability to work across multiple support functions within a council environment. The opportunity is suitable for an SME, so a specialist consultancy can be competitive if it can show a proportionate team, strong analytical methods, clear communication and experience turning diagnostic findings into practical objectives and delivery priorities.

How relevant is this notice?

Notice Information

Notice Title

Service Review and Diagnostics

Notice Description

Delivery of a review and diagnostic overview of a number of key support service areas to ensure the Council is positioned to deliver its objectives over the next 4 year budget cycle.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4a6ccc1-4118-4af7-8b52-ea08e829f8ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ab55fc43-0d9e-440e-bd2a-fafce3767697
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71620000 - Analysis services

Notice Value(s)

Tender Value
£130,000 £100K-£500K
Lots Value
Not specified
Awards Value
£130,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20262 months ago
Contract Period
1 Aug 2026 - 30 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Merton
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Postcode Area
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

Human Engine Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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