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Service Review and Diagnostics

LONDON BOROUGH OF MERTON

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 08:13

Award Notice
Summary of the contracting process

The London Borough of Merton is seeking a provider for "Service Review and Diagnostics" to conduct a detailed review and diagnostics of support service areas within the Council, aimed at enhancing service delivery over the next four-year budget cycle. This process falls under the "services" industry category, specifically classified as analysis services (CPV 71620000). The procurement has reached the award stage, with Human Engine Limited, an SME based in Aylesbury, being the successful supplier. The total contract value is £130,000, with services expected to be delivered between 1st August 2026 and 30th November 2026. The procurement was conducted via direct award, reflecting an efficient selection process.

This opportunity offers significant growth potential for businesses specialising in service analysis and diagnostics, particularly those able to scale up to the demands of a public sector project. SMEs, in particular, stand to benefit from partnering with a prominent local government entity such as the London Borough of Merton, opening doors to future collaborations. Businesses capable of delivering insightful diagnostic reviews that drive strategic improvement in public services would be ideally suited to compete for this type of tender.

How relevant is this notice?

Notice Information

Notice Title

Service Review and Diagnostics

Notice Description

Delivery of a review and diagnostic overview of a number of key support service areas to ensure the Council is positioned to deliver its objectives over the next 4 year budget cycle.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4a6ccc1-4118-4af7-8b52-ea08e829f8ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ab55fc43-0d9e-440e-bd2a-fafce3767697
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71620000 - Analysis services

Notice Value(s)

Tender Value
£130,000 £100K-£500K
Lots Value
Not specified
Awards Value
£130,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20261 weeks ago
Submission Deadline
17 Jul 2026Expired
Future Notice Date
Not specified
Award Date
23 Jul 20261 weeks ago
Contract Period
31 Jul 2026 - 30 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF MERTON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Post Town
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

HUMAN ENGINE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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