Award

IT Service Desk Software Subscription

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

12 May 2017 at 10:39

Award Notice
Summary of the contracting process

The contracting process involves the Office of Rail and Road (ORR) as the buyer, procuring an IT Service Desk Software Subscription, valued at £32,548. The procurement is classified under miscellaneous software packages and computer systems, specifically for IT services. The procurement method is defined as 'Other', with the contract period commencing on 21st March 2017 and concluding on 20th March 2019. This tender was initiated as a call-off from a Crown Commercial Service Framework, and the award notice was published on 12th May 2017, closing the tender on 20th March 2017.

This contract offers significant opportunities for businesses specialising in IT service desk solutions, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations that are adept in providing software alongside essential training and support services. Companies that can demonstrate experience in system configuration, ongoing support, and maintenance are well-positioned to benefit from this contract, contributing to their growth in the expanding IT service industry.

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Notice Information

Notice Title

IT Service Desk Software Subscription

Notice Description

Provision of an IT helpdesk software licence to include operative training, system configuration, support and maintenance Additional information: Called off from a Crown Commercial Service Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4eb83ee-7842-4402-8478-6eb86c9151c2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/37d8977f-15cd-4497-aa7a-ec91cc9f1d6c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£32,548 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20178 years ago
Submission Deadline
20 Mar 2017Expired
Future Notice Date
Not specified
Award Date
20 Mar 20178 years ago
Contract Period
21 Mar 2017 - 20 Mar 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC2B 4AN
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FOCUS GROUP EUROP (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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