Award

CPT_25_01 ERP (HR_System)

NATIONAL AUDIT OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

28 Jan 2026 at 18:30

Award

08 Dec 2025 at 09:01

Summary of the contracting process

The National Audit Office (NAO) has concluded its procurement process for the "CPT_25_01 ERP (HR_System)" contract, selecting XCD HR LIMITED through a selective call-off from the Crown Commercial Services GCloud 14 framework. This contract involves providing NAO with a Software-as-a-Service (SaaS) solution for HR, recruitment, and performance management. The procurement falls under the Information Technology Services category and is valued at up to £443,320.16 inclusive of VAT, over a potential four-year duration. The contract period begins on 31 January 2026 and could run until 30 January 2030 if optional extensions are exercised. The location of delivery is the United Kingdom, and the procurement stage is at the award update as of 28 January 2026.

This tender creates significant growth opportunities for businesses specialising in integrated IT solutions, particularly those offering SaaS products. Small and medium enterprises (SMEs) and organisations focusing on HR management systems stand to benefit greatly from competing in this market, capitalising on the government’s preference towards supporting such business types. Companies that are experienced in navigating framework agreements can find fruitful opportunities in engaging with public sector institutions like the NAO. The focus on performance management and recruitment services indicates a potential market for firms capable of providing scalable and efficient digital solutions.

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Notice Title

CPT_25_01 ERP (HR_System)

Notice Description

The National Audit Office (NAO) has awarded a contract to XCD HR LIMITED using Crown Commercial Services GCloud 14 framework. The supplier will be providing the NAO with a fully integrated Software-as-a-Service (SaaS) solution encompassing HR, recruitment, and performance management functionalities. The contract will commence on Saturday, 31 January 2026, with an initial term of two years ending on Sunday, 30 January 2028. There are two optional 12-month extensions available, which could extend the contract until Wednesday, 30 January 2030. The estimated total contract value, inclusive of VAT, is up to PS443,320.16 over the four-year duration.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c4f11ac6-4b1b-4f1c-aa94-44d7ea87fd9b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/48975474-b226-4a54-b9e9-51aa93067517
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£443,320 £100K-£500K
Lots Value
Not specified
Awards Value
£443,320 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jan 20263 weeks ago
Submission Deadline
1 Oct 2025Expired
Future Notice Date
Not specified
Award Date
1 Nov 20253 months ago
Contract Period
31 Jan 2026 - 30 Jan 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

XCD HR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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