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Adult Social Care System

London Borough of Enfield

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 11:56

Award Notice
Summary of the contracting process

The London Borough of Enfield procured an adult social care system as a public-sector software service. The requirement covers provision and maintenance of information technology software supporting the council’s adult social care functions. Delivery is for the London Borough of Enfield in Enfield, London. The buying organisation is the London Borough of Enfield, whose Civic Centre is in Enfield. The service is categorised under CPV 72267100, maintenance of information technology software. This is a technology systems requirement for suppliers providing software used in adult social care, rather than a direct care, staffing or construction contract. The scope is centred on supplying an adult social care system and maintaining the associated software for the council.

The procurement has been awarded following a selective call-off from the Government Commercial Agency Vertical Application Solutions framework RM6259. The award was made on 22 June 2026 to Civica UK Ltd, with an awarded value of £1,782,851.63 including the stated currency of GBP. The contract period runs from 1 July 2026 to 30 June 2031. The tender submission deadline was 17 April 2026 at 13:00. The original requirement described a three-year contract with an option to extend by two further one-year periods, consistent with the stated contract end date. The tender is complete, and the award is active. The procurement is for services and was conducted through a framework call-off rather than an open standalone competition.

This award indicates established demand from the London Borough of Enfield for a specialist adult social care technology platform and its ongoing software maintenance. Suppliers well placed for comparable future work will need a proven adult social care system, experience implementing and supporting public-sector software, and the capacity to provide reliable service throughout a multi-year council contract. The framework call-off route is significant: competitors would need access to the relevant framework or a route into similar public-sector technology frameworks, alongside the capability to meet their operational and commercial requirements. The buyer’s decision also suggests that a credible provider needs a mature product and sufficient organisational scale to support council users, maintain the system and manage a long-term relationship.

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Notice Information

Notice Title

Adult Social Care System

Notice Description

Provision of an Adult Social Care System Call off from the Government Commercial Agency Vertical Application Solutions framework (RM6259) 3 year contract with the option to extend by 2 x 1 years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c50dc715-caa9-44c6-911d-32f68c58a654
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d9ad91b9-58ce-429f-b99b-4cab1061dd25
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£1,782,851 £1M-£10M
Lots Value
Not specified
Awards Value
£1,782,851 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jun 20263 months ago
Contract Period
1 Jul 2026 - 30 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Enfield
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ENFIELD
Postcode
EN1 3ES
Postcode Area
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLI London
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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