Award

PROVISION OF SURVEY SOFTWARE

CROWN COMMERCIAL SERVICE

This public procurement record has 2 releases in its history.

AwardUpdate

08 Mar 2023 at 16:41

Award

08 Apr 2022 at 10:51

Summary of the contracting process

The Crown Commercial Service has awarded a contract for the provision of survey software with an initial value of 125,100 GBP to Qualtrics LLC. The procurement process was conducted using an open procedure, and the contract period spans from March 15, 2022, to March 14, 2024. The location of the buyer is in Liverpool, England. The industry category for this procurement falls under software consultancy services. The deadline for tender submission was on February 21, 2022.

This tender for the provision of survey software opportunity suits businesses in the services sector, particularly those offering software consultancy services. The awarded contract provides a chance for the winning supplier, Qualtrics LLC, to contribute to supporting Crown Commercial Service in enhancing their survey software capabilities. Businesses interested in future similar tenders should monitor the Crown Commercial Service's procurement updates for suitable opportunities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

PROVISION OF SURVEY SOFTWARE

Notice Description

CCS uses survey software for the creation of internal and external surveys. External surveys include Net Promoter Score (NPS) surveys to all Crown Commercial Service Customers. The surveys capture the details of customer perceptions of the service provided by CCS. Further 12month extension.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c51ab6f7-d0d9-4763-8b1d-deb76ed62541
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b9b39034-8eb6-41fa-a0d1-3e1be6786189
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72266000 - Software consultancy services

Notice Value(s)

Tender Value
£125,500 £100K-£500K
Lots Value
Not specified
Awards Value
£125,100 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Mar 20232 years ago
Submission Deadline
21 Feb 2022Expired
Future Notice Date
Not specified
Award Date
14 Mar 20223 years ago
Contract Period
15 Mar 2022 - 14 Mar 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

QUALTRICS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c51ab6f7-d0d9-4763-8b1d-deb76ed62541-2023-03-08T16:41:36Z",
    "date": "2023-03-08T16:41:36Z",
    "ocid": "ocds-b5fd17-c51ab6f7-d0d9-4763-8b1d-deb76ed62541",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CCSO20A99-3",
        "title": "PROVISION OF SURVEY SOFTWARE",
        "description": "CCS uses survey software for the creation of internal and external surveys. External surveys include Net Promoter Score (NPS) surveys to all Crown Commercial Service Customers. The surveys capture the details of customer perceptions of the service provided by CCS. Further 12month extension.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72266000",
            "description": "Software consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 125500,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-02-21T14:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2022-03-15T00:00:00Z",
            "endDate": "2024-03-14T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "minValue": {
            "amount": 95200,
            "currency": "GBP"
        }
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
            "name": "Crown Commercial Service",
            "identifier": {
                "legalName": "Crown Commercial Service",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
            },
            "address": {
                "streetAddress": "39 Old Hall Street",
                "locality": "Liverpool",
                "postalCode": "L39PP",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "info@crowncommercial.gov.uk",
                "name": "Paul Caddick",
                "telephone": "03454102222"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-203790",
            "name": "Qualtrics LLC",
            "identifier": {
                "legalName": "Qualtrics LLC"
            },
            "address": {
                "streetAddress": "N/A"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
        "name": "Crown Commercial Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c51ab6f7-d0d9-4763-8b1d-deb76ed62541-1",
            "status": "active",
            "date": "2022-03-14T00:00:00Z",
            "datePublished": "2022-04-08T11:51:41+01:00",
            "value": {
                "amount": 125100,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-203790",
                    "name": "Qualtrics LLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-03-15T00:00:00Z",
                "endDate": "2024-03-14T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b9b39034-8eb6-41fa-a0d1-3e1be6786189",
                    "datePublished": "2022-04-08T11:51:41+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2023-03-08T16:41:36Z"
                },
                {
                    "id": "2",
                    "documentType": "contractNotice",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/5cea91cc-270f-49a3-bed0-18f04692f71f",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}