Notice Information
Notice Title
Customer Experience Services
Notice Description
Research and development of user experience journey maps to inform system design.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c5dbdf6b-9fcc-4f1d-b312-bb2268b08fd9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/800dae22-6ef0-4c74-ae88-18fd9d7e1cc3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72222000 - Information systems or technology strategic review and planning services
Notice Value(s)
- Tender Value
- £323,200 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £323,200 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Dec 20187 years ago
- Submission Deadline
- 19 Oct 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Oct 20187 years ago
- Contract Period
- 21 Oct 2018 - 18 Jan 2019 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Mike Killin
- Contact Email
- mike.killin@crowncommercial.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1W 9SZ
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- Westminster
- Electoral Ward
- Pimlico North
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/800dae22-6ef0-4c74-ae88-18fd9d7e1cc3
11th December 2018 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-c5dbdf6b-9fcc-4f1d-b312-bb2268b08fd9-2018-12-11T12:52:02Z",
"date": "2018-12-11T12:52:02Z",
"ocid": "ocds-b5fd17-c5dbdf6b-9fcc-4f1d-b312-bb2268b08fd9",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "RM6008-1",
"title": "Customer Experience Services",
"description": "Research and development of user experience journey maps to inform system design.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72222000",
"description": "Information systems or technology strategic review and planning services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "London",
"countryName": "United Kingdom"
}
]
}
],
"minValue": {
"amount": 183900,
"currency": "GBP"
},
"value": {
"amount": 323200,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2018-10-19T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2018-10-22T00:00:00+01:00",
"endDate": "2019-01-18T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
"name": "Crown Commercial Service",
"identifier": {
"legalName": "Crown Commercial Service",
"scheme": "GB-SRS",
"id": "supplierregistration.cabinetoffice.gov.uk/6sQD8uds"
},
"address": {
"streetAddress": "151 Buckingham Palace Road",
"locality": "London",
"postalCode": "SW1W 9SZ",
"countryName": "England"
},
"contactPoint": {
"name": "Mike Killin",
"email": "mike.killin@crowncommercial.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-06969524",
"name": "Peopletoo & Upside Projects Ltd",
"identifier": {
"legalName": "Peopletoo & Upside Projects Ltd",
"scheme": "GB-COH",
"id": "06969524"
},
"address": {
"streetAddress": "Office 101 Merchant's Court 21-23 Castle Gate Nottingham NG1 7AR"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds",
"name": "Crown Commercial Service"
},
"awards": [
{
"id": "ocds-b5fd17-c5dbdf6b-9fcc-4f1d-b312-bb2268b08fd9-1",
"status": "active",
"date": "2018-10-19T00:00:00+01:00",
"datePublished": "2018-12-11T12:52:02Z",
"value": {
"amount": 323200,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-06969524",
"name": "Peopletoo & Upside Projects Ltd"
}
],
"contractPeriod": {
"startDate": "2018-10-22T00:00:00+01:00",
"endDate": "2019-01-18T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/800dae22-6ef0-4c74-ae88-18fd9d7e1cc3",
"datePublished": "2018-12-11T12:52:02Z",
"format": "text/html",
"language": "en"
}
]
}
]
}