Award

AI Virtual Agent for Broadland District Council

SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

31 Jul 2025 at 11:50

Award Notice
Summary of the contracting process

Broadland District Council has completed the procurement process for the "AI Virtual Agent" project. The contracting authority, Suffolk Coastal District Council and Waveney District Council, facilitated the contract award through the CCS G-Cloud 14 Framework. The contract, valued at £66,664.8, falls under the industry category of Software Package and Information Systems (CPV 48000000). It is located in the East of England, United Kingdom. The procurement followed a selective method as a call-off from a framework agreement. The contract period spans from 1st August 2025 to 31st July 2026, with the award status confirmed as active on 30th July 2025.

This tender presents potential growth opportunities for SMEs, particularly those specialising in providing software solutions and services. Businesses equipped with expertise in artificial intelligence, virtual agent technology, and adaptable digital systems are well-suited to compete. With the buying organisation targeting an SME-friendly framework, enterprises in this segment can leverage this opportunity to expand their market presence and offer innovative digital solutions to local governments.

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Notice Information

Notice Title

AI Virtual Agent for Broadland District Council

Notice Description

This is a Contract Award Notice on behalf of Broadland District Council Additional information: Contract awarded via CCS G-Cloud 14 Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c62e2888-42ca-4fd8-909a-5892cc3bcbc1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/51b28796-0cd2-4f34-a6ed-0e3d44da5e14
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£66,664 Under £100K
Lots Value
Not specified
Awards Value
£66,664 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20256 months ago
Submission Deadline
30 Jul 2025Expired
Future Notice Date
Not specified
Award Date
29 Jul 20256 months ago
Contract Period
31 Jul 2025 - 31 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SUFFOLK COASTAL DISTRICT COUNCIL AND WAVENEY DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOODBRIDGE
Postcode
IP12 4AU
Post Town
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified
Local Authority
East Suffolk
Electoral Ward
Woodbridge
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

ICS AI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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