Notice Information
Notice Title
Cirrus Service Desk
Notice Description
First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c65af695-493d-40fc-b4c9-bcfbac8b156a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/2faf677e-d2e0-43ed-a209-483536323cc7
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £1,213,715 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £1,213,715 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Aug 20214 years ago
- Submission Deadline
- 29 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Jul 20214 years ago
- Contract Period
- 31 Jul 2021 - 31 Jul 2023 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BUSINESS ENERGY AND INDUSTRIAL STRATEGY
- Contact Name
- Not specified
- Contact Email
- andrew.long@beis.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 0ET
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/2faf677e-d2e0-43ed-a209-483536323cc7
25th August 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-c65af695-493d-40fc-b4c9-bcfbac8b156a-2021-08-25T10:12:35+01:00",
"date": "2021-08-25T10:12:35+01:00",
"ocid": "ocds-b5fd17-c65af695-493d-40fc-b4c9-bcfbac8b156a",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "TRN5180/07/2021",
"title": "Cirrus Service Desk",
"description": "First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "SW1H 0ET"
}
]
}
],
"value": {
"amount": 1213715,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2021-03-29T17:00:00+01:00"
},
"contractPeriod": {
"startDate": "2021-08-01T00:00:00+01:00",
"endDate": "2023-07-31T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": true
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/57hG7nME",
"name": "Business Energy and Industrial Strategy",
"identifier": {
"legalName": "Business Energy and Industrial Strategy",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/57hG7nME"
},
"address": {
"streetAddress": "1 Victoria Street",
"locality": "London",
"postalCode": "SW1H0ET",
"countryName": "England"
},
"contactPoint": {
"email": "andrew.long@beis.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-00947968",
"name": "CGI IT UK LIMITED",
"identifier": {
"legalName": "CGI IT UK LIMITED",
"scheme": "GB-COH",
"id": "00947968"
},
"address": {
"streetAddress": "20 Fenchurch Street LONDON EC3M 3BY GB"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/57hG7nME",
"name": "Business Energy and Industrial Strategy"
},
"awards": [
{
"id": "ocds-b5fd17-c65af695-493d-40fc-b4c9-bcfbac8b156a-1",
"status": "active",
"date": "2021-08-01T00:00:00+01:00",
"datePublished": "2021-08-25T10:12:35+01:00",
"value": {
"amount": 1213715,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-00947968",
"name": "CGI IT UK LIMITED"
}
],
"contractPeriod": {
"startDate": "2021-08-01T00:00:00+01:00",
"endDate": "2023-07-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/2faf677e-d2e0-43ed-a209-483536323cc7",
"datePublished": "2021-08-25T10:12:35+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}