Notice Information
Notice Title
ServiceNow 2025
Notice Description
ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services. ServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate environment on automation/self-service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-c670b0a7-27cc-47fd-bad6-7322036bebdb
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/b3fe5c92-d17c-467f-9ff6-2c17a11337ce
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72514100 - Facilities management services involving computer operation
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £32,079,714 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Oct 20254 months ago
- Submission Deadline
- 18 Aug 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Sep 20254 months ago
- Contract Period
- 29 Sep 2025 - 29 Sep 2029 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HOME OFFICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/b3fe5c92-d17c-467f-9ff6-2c17a11337ce
22nd October 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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