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HPFT - Digital Mental Health Platform Providing Online I-CBT

Hertfordshire Partnership University NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

28 Sep 2026 at 11:24

Award Notice
Summary of the contracting process

Hertfordshire Partnership University NHS Foundation Trust procured an online digital mental health platform to provide internet-based cognitive behavioural therapy (I-CBT). The requirement is for a software service supporting online delivery of this therapy, rather than general software development. The recorded delivery location is Welwyn Garden City, Hertfordshire. The Trust is the buying organisation. This procurement shows demand for a digital platform that enables mental health services to offer I-CBT online; the service is specific to that therapeutic use and the Trust’s requirements.

The procurement is complete and was awarded to American Well Corporation UK Limited. The award date was 18 May 2026, and the contract runs from 18 May 2026 to 31 March 2027. The awarded contract value is £32,000. The Trust used a selective call-off from the G-Cloud 14 framework (RM1557.14), rather than a standalone open competition. The recorded tender estimate ranged from £30,000 to £32,000. The available procurement information does not describe lots or the basis used to evaluate suppliers; no evaluation criteria are therefore reported here. The tender deadline was 27 April 2026 at 12 noon. The contract is for a single online I-CBT platform service, with American Well Corporation UK Limited named as the selected supplier.

For suppliers of digital mental health platforms, this award is evidence of a defined NHS requirement for online I-CBT provision. A credible competitor would need to demonstrate a platform suited specifically to delivering internet-based cognitive behavioural therapy, and the ability to provide the associated software service to a mental health NHS trust. The award was made through a G-Cloud framework call-off, so relevant framework participation and readiness to compete through that route would be commercially pertinent when this requirement next reaches the market. The purchase was a focused, single-platform service rather than a broad technology programme, making a supplier’s experience delivering digital therapy platforms particularly relevant. The selected supplier was recorded as an SME, while the tender suitability settings did not identify the opportunity as suitable for SMEs or voluntary and community organisations.

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Notice Information

Notice Title

HPFT - Digital Mental Health Platform Providing Online I-CBT

Notice Description

Hertfordshire Partnership University NHS Foundation Trust award for Digital Mental Health Platform Providing Online I-CBT via G-Cloud 14 RM1557.14 Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c6c15366-89c1-4d20-a2b4-7347bc02b36c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa44b70e-bfac-4111-9af4-e5189d90aaac
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£32,000 Under £100K
Lots Value
Not specified
Awards Value
£32,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 May 20264 months ago
Contract Period
18 May 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire Partnership University NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Postcode Area
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

AMERICAN WELL CORPORATION UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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